Glass Doctor of Charlottesville

"I needed a windshield replacement and I am very happy I made the best choice to call Glass Doctor. I was able to speak to a real person unlike the other place I tried, the young lady that took my call was for helpful, friendly, explained everything throughly, and my appointment was set up very quickly. The techs actually arrived early which was awesome, they were pleasant, polite, courteous, and friendly. They did a great job and it took no time at all. I'm pleased with the work and would recommend them again and again. Thank you Glass Doctor!!!!"

"They did fantastic job. Came on time to my house and replaced windshield in 90 minutes. Nice cleanup job. All electronics were recalibrated perfectly. In past I have used SafeLite, will never use them again. Glass Doctor is best!"

"If I could give this company 10 stars I would. Tracey stayed after to help me with my windshield claim. She took care of everything for me! She made this process so painless. The technician Dwayne was very knowledgeable and friendly and did an excellent job replacing my windshield. I will definitely be using this company for any of my future needs. They stand behind their work and you can always talk with a live person when you call!"

"In August of this year, I needed my windshield replaced on my car. The company was very responsive and easy to deal with. However, upon completion of the windshield replacement, they told me the windshield "couldn't be calibrated and would need to be taken to the BMW service center." Fine. I accept that. However, I should've gone immediately thereafter. I didn't, as I didn't see this as an urgent issue. I suppose it isn't "urgent," but I just received a quote from the BMW service center for my yearly inspection. One of the cameras was broken during the replacement process (which explains why it had a persistent alarm after the windshield replacement, which I was told was "because it needs to be calibrated). Some of the weather guards (I'm sure there are more specific names for that) were broken or moved in a, to use the service person's word, "odd" way. And now the bill for my standard yearly check-up is climbing substantially. Great communication. Fast work. But sloppy at best."

"I worked with Kristen and another woman (I believe her name was Tracey. I hope that's correct). Everything was super easy. They have multiple to communicate for anyone who prefers technology or talking on the phone. The day before they called to confirm my appointment, but the window of time wasn't going to work for me. They must have adjusted the whole days route to find a better time slot for me."