Cool Breeze Services
9207 Enterprise Court, Manassas Park, Virginia, United States
About the Cool Breeze Services
Cool Breeze Services, located at 9207 Enterprise Court in Manassas Park, Virginia, is a trusted general contractor specializing in heating and air conditioning repair. With a dedication to excellence and customer satisfaction, Cool Breeze Services stands out as a leader in the industry. Their team of skilled technicians is equipped to handle any HVAC system issues promptly and efficiently. From furnace repair to air conditioning services, Cool Breeze Services ensures that your indoor environment remains comfortable and cozy year-round. Whether you need heat pump repair, ductless mini-split heat pump installation, or apartment heating services, Cool Breeze Services is your go-to destination for top-quality solutions. Trust Cool Breeze Services to keep your home comfortable and your systems running smoothly, no matter the weather.
Photos of Cool Breeze Services
9207 Enterprise Ct Ste A, Manassas Park, VA 20111, United States
Opening hours of Cool Breeze Services
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
Closed
Reviews of Cool Breeze Services
"I usually don't write reviews on any company, but their Professional customer support and quality services for my new hvac installation, made me leave a review. To anyone who is reading this review, I highly recommend this company."
"Our initial interaction did not go well, but it was more my frustrations of the situation and the heat. The team at Cool Breeze were very kind, courteous and professional. They replaced our secondary HVAC system on a very hot humid day and at a price that was a little easier on the wallet than the other quotes I received. Thank you!!!"
"I called the office and scheduled an appointment for Friday afternoon. I got a call back from the technician saying he might not be able to do Friday afternoon, but he would be in touch. Then I got an automated email saying my appointment was rescheduled for Thursday. I responded to the email saying Thursday would not work, so the appointment was rescheduled for Friday afternoon (the original day and time). Thursday evening I got a text from the technician asking if I could do Friday morning. I didn't respond right away, and then I got an automated email saying my appointment was rescheduled for Friday morning between 8 and 10. I emailed and texted back to cancel the appointment. What kind of company changes the time of an appointment (twice!) before checking with the customer? After I left a one-star review, the technician called back and apologized. So I'm giving them two stars."
"These guys are amazing! We did have a little mix up regarding scheduling, but the service was phenomenal. We just bought a house and a month later had to use our home warranty to have someone come out because the A/C suddenly stopped working. They came out and found a broken part (insurance covered) and then let us know that the original owners hadn't done maintenance on the units, which is what caused our issue. They quickly cleaned the unit and behold- A/C working fantastic this morning. Our house is cool and comfy. I will be calling them again and I highly recommend."
"I was assigned this company by my home warranty after my HVAC wasn't cooling well. At first, they misdiagnosed it was just needing to be cleaned--two weeks later it was freezing up (coolant leak) and the case was reopened. What followed was the most frustrating experience I've had with a contractor. Over the course of almost two weeks (with no AC in 90 degree heat, with a toddler and infant in the house), they had to send several people to diagnose the problem. They completely "ghosted" me--they wouldn't tell me what the problem was, what the repair/replacement plan was, costs, scheduling, nothing. I emailed and called them every day, and they kept promising to get back to me, but nothing. I only got information from the warranty company website. I felt like action only happened because I was constantly contacting them. I felt like an inconvenience to them, not a priority. If I could have, I would have switched to a different company. Eventually the system was fixed (with continuing dispute on costs), and I believe they did good work, but I implore them to improve their communication, transparency, customer service, and organization."
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