Freed Veterinary Hospital

"Bit of backstory for this to make sense, I use to live in Hampton and sent my Great Pyrenees to Freed every Wednesday for daycare. I, at the time, lived in an apartment and wanted him to be able to run around and play. The staff took great care of him; he would come home brushed, tired, and was always excited to go back. They also handled all his medical checks and shots. Prior to moving to Rushmere and across the JRB, I was set on Freed. Now the biggest reason for this review. When my husband and I moved, the house we bought had a bunch of strays that would hang out around the carport. I fell in love with one and got attached, however we had just gotten a cat not too long prior and I didnt want to stress her out so we kept the stray outdoors and loved him from there. In October, my husband was walking me to my car and saw Munchie (the cat) laying on our stairs with a severely broken leg. Thankfully we were able to get Munchie in a carrier and taken to Animal Control. About a week after, I received a call saying they were not going to be able to help Munchie, but if I wanted to save him I could. Without thinking, I accepted and immediately called Freed. After explaining the situation and the length of time that had passed, they advised me to bring him to them ASAP. I did just that and they squeezed him in between appointments and stayed late to care for him. He was with them extended time to ensure he took well to surgery and was adjusted well. Communication was an all time high and they did everything I could have asked for and more. I have even gotten calls and messages asking how he has been doing and to check on him. Im forever thankful for the care that was provided."

"I took my dog here for her surgery because she couldn’t take a bowel movement and she ended up needing exploratory surgery. I’m so glad I brought her to Dr. K, she did an amazing job and took excellent care of my girl. The whole team has been extremely caring and patient with my dog and made the whole process as fear free as possible. Thank you to all of the Freed Veterinary staff for making what could have been an extremely stressful situation go so smoothly and stress free. From check in to check out you were all amazing!"

"I absolutely LOVE Freed, Dr. K took excellent time overlooking my senior pup and made sure we were on the same page of how we need to adjust her care for the future. My girl is nearly 13, and to know she cares so much about the comfort of my Piggy is fantastic. I will always choose Freed Vet"

"My dog is usually very shy and jumpy so I was nervous when I brought her in for a bath and checkup. However, I was pleasantly surprised by their “fear-free” tactics because they took the time to befriend her and help her feel safe, she got so much loving from the staff that she barely noticed the stuff being done to her lol. (Said dog is in my profile picture)"

"They killed my cat. After tooth surgery they sent her home and said she was healthy. She never recovered after tooth surgery so I brought her back two weeks later and they ran another $1500 worth of stuff on top of the $3000 that it cost for the teeth issues. They sent her home again and less than a week later I had to take her back because she was not doing well. Dr. K said they would run some different tests to try to find out what was going on. They threw the entire same kitchen sink at the wall, seeing if doing the same thing over would change the definition of insanity, my cat died she was only seven they told me that I had signed paperwork authorizing them to do things I had not authorized them to do. They charged me again for the same stuff that was inconclusive the first time. Yet they are hounding me about the bill and doing things over and they even charged me for food that she would not eat. I subsequently boarded my dog, ( before I saw the crazy cat bill) and they medicated him without my permission and prescribed drugs that I did not authorize, and would not have paid for since they were duplicates of drugs that I already had at home. The dog came home with a major case of diarrhea, even though the staff said that he was fine. He crapped all over the floors for three days This vet practice used to be wonderful, but it is now all about the money;they are understaffed and overworked, and they bring too many dogs into daycare which stresses out the entire population. Do not use"