Scents of Serenity Organic Spa

"No happy at all. I was so excited to go to my massage but I had to call and cancel minutes before my appointment. I was with my kids in the car ready to bring them home and go to my relaxing massage at short pump location, but I had a flat tire. I call to let them know I was going to be late. It took longer to be fixed so I had to call and reschedule. They charged me $70 for the cancelation. It was not my fault. I was happy to go. I told the lady in the phone that I had a flat tire but she did not care. I could buy the Christmas gift for my son with that money. I was going to pay my massage with a gift card not with my money. But they took my money from the bank.I am so sad about this. Loosing $70 in nothing. They should considered that the cancelation was for an accident. 50% is to much. It should be a least 15%. So sad"

"Booked a couples massage for my bf's birthday. I got serenity massage and he was supposed to get therapeutic. Spent a lot of $$$ but my bf wasn't thrilled, he asked the massage therapist to please press hardly on specific places on his body. But she didn't comply, and he ended up getting a serenity massage just like me, and he couldn't relax at all. (This was the location on Midlothian)"

"Massage was great. Carrie did an excellent job. Can't wait to go back!"

"Oliver and Alexa are both amazing. Never disappoints. Online scheduling is easy. Staff are always extremely kind, friendly, and professional!"

"The entire experience was wonderful beginning with help over the phone to book the right treatment to a truly healing massage with Lindsay. I’ll be back."