CVS Pharmacy

"Literal garbage. Called to transfer my prescriptions, they took my information…said nothing for 10 minutes…then hung up on me, then wouldn’t answer when I called back. This location is a waste of space on this earth."

"I moved to this area 6 months ago. I have had nothing but problems with the pharmacy staff they are extremely rude and so unprofessional. I am switching pharmacies and I will never return here. They really suck so bad!"

"One rude pharmacist does not constitute justification for one star rating, but one rude and several uncaring/incompetent pharmacy workers does …"

"I pay out-of-pocket for one of my prescriptions, yesterday. I was picking up a total of 2, originally pharmacist had me pay out of pocket for a prescription that ** is covered by my insurance & is normally free. They refunded me after running my insurance and The pharmacist refused to give me my other prescription because that’s the one I self pay for, I was paying out of pocket I’ve never had this happen. I’m appalled. Cvs has continued to go downhill. The supervisor I dealt with yesterday was so rude. Her name was Virginia. I have never had a pharmacist withhold medication just because my insurance doesn’t cover it, I always pay out-of-pocket in the years. I’ve been doing this I have never had an issue except for yesterday. I am so frustrated with the experiences. I’ve had recently at CVS yesterday really topped it off and I will be switching to a different pharmacy. This was so unprofessional and rude and again never has this happened ever, Virginia was being quite rude to her staff as well. This was my first time dealing with Virginia and hopefully my last. I still have to go back today and attempt to retrieve my medication that I was prescribed by my doctor that I have been seeing for over two years now I just moved out of city this Cvs is in Virginia Beach. This is extremely inconvenient as I can’t transfer the prescription to a different CVS right now since it’s been FILLED but WITHHELD. If my insurance doesn’t cover it, you don’t withhold it. What about those people who have absolutely no insurance? You refuse to give them anything they’re prescribed? This place is a joke after yesterday worst experience ever & it’s uncalled for, this has never been an issue before. You can’t pick and chose which prescription I’m allowed to pay out of pocket for, I'm seriously disappointed in the lack of customer care/service I received."

"Ok for shopping but if you need a prescription filled in any timely manner I do not recommend. They are friendly but woefully understaffed. No matter if you walk-in or drive-thru if you aren’t the first one there, be prepared to wait. Hoping thing improve as this is the closest pharmacy to me."