Waller & Company 19 East Broad Street, Richmond, VA 23219

"This is my second time purchasing in the past 6 months. My son loved the items and quality. I LOVE the consistent amazing customer service I’ve received during each shopping experience. It makes me want to find a reason to buy there! Thank you, Waller & Company!"

"Wonderful employees. Very helpful and very quick. Walked in needing a battery change on my watch and was out the door in 5 minutes."

"I stopped by on my lunch break to have some links taken out of my watch, and they were very friendly, helpful and quick. I would definitely come back here!"

"What a great find this place is. Went here for watch battery replacement, waited on it and 15 minutes later I was walking out the door with new batteries. Customer service here is excellent. The employees take the time to help out each and every customer! Prices on jewelry are reasonable if not on the cheaper side of things. Seems like they have one of a kind finds as well! I will definitely be back to purchase something more from them in the future."

"Local legends! Black Family run and owned since 1900! Cannot recommend them enough! Excellent customer service + quality work. $10 to replace a battery in an antique wrist watch; $20 to repair a broken (silver) chain. These guys are the real deal, fair and thorough! Also the only place in Richmond that I’ve seen sell Sorority & Fraternity garb/merch, so there’s that. They offer customization/commissioned work, too! Stop by and check them out for all your jewelry repairs, gifts or splurges. ♡"