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SEPHORA
5330 Western Avenue, Chevy Chase, Maryland, United States
About the SEPHORA
Sephora is a renowned beauty store located at 5330 Western Avenue in Chevy Chase, Maryland, United States. Offering a wide range of cosmetics, skincare products, fragrances, and beauty tools, Sephora is a one-stop shop for all your beauty needs. With a focus on providing high-quality products from top brands, Sephora is a go-to destination for makeup enthusiasts and skincare aficionados alike. Visit Sephora for a personalized shopping experience and expert advice from their knowledgeable staff.
Photos of SEPHORA
5330 Western Ave, Chevy Chase, MD 20815, United States
Opening hours of SEPHORA
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 18:00
Sunday:
12:00 - 18:00
Reviews of SEPHORA
"Taliile did an amazing good enhancing my beauty for my birthday makeup! Keep up the good work! Customer service was magnificent at this location"
"Very helpful staff and, because it's not centrally located, nice and quiet."
"Looking at the reviews makes me sad but I can say Caron (one of the beauty advisor) was the reason I give it 5 stars. The person who initially helped me at first gave off a bad aurora and facial expression to the point I had to find someone else. She seemed lost and dreaded. I know you ask why still give it 5 stars. Because of Caron advice, energy, and patience will be the only reason I go back."
"Years ago, this Sephora was one of the best locations in the DMV area. I loved to shop there and spent most of my paycheck before I had it planning on what I was going to buy! The brand offerings were numerous and often times exclusive to this location. If it was a new beauty product, you could find it there! The staff were well trained, very enthusiastic, and offered a great customer experience. However, post pandemic, it's gotten hard to be able to exlipse the current shopping experience. Now, the key ingredients-- the individualized shopping experience, coupled with the accessibility to engaged staff (without prodding), making customers feel special, being proactive in helping speed up the shopping process, routinely/consistently checking the stock on the floor to eliminate the need for the customer to alert the staff-- are missing from the shopping experience. What happened? Is it corporate and the decisions being made regarding this location's bottom line? Is it a decrease in customers? Is it staff reluctant to work this location? A reassessment is definitely needed."
"The ladies here are very nice, helpful but not too helpful. Great recommendations are always made at this location. Got the powders I needed for my kit."
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