Bush Veterinary Neurology Service (BVNS) - Richmond 5918 West Broad Street, Richmond, VA 23230

"Such an amazing team. I brought my dachshund to Dr. Young almost 2 years ago with a ruptured disc causing paralysis, and he did an amazing job with surgery. My pup was only 3 years old and had a full recovery (she had an 90-95% success rate) and was off running again in no time. Unfortunately she had another disc injury (different disc than her 1st surgery) so I brought her back to Dr. Young - once again he was amazing. Dr. Young was able to work with me to get my pup into surgery before the long weekend and gave me multiple options of timelines we could take for surgery. They are very empathetic, they are willing to work with you to let your animal be comfortable. I was able to bring by a blanket for my dog post surgery and they also sent me pictures of my baby post-op as I requested. They are very honest and truly are looking to help your pet - they really work to not add on any additional/unnecessary costs. After both surgeries I was given a refund for some costs that I had paid in my initial deposit, that they did not end up needing to utilize."

"Staff was so nice and professional. Everyone there really showed that they cared about your pet and what you were going through. They were patient and thorough. I drove 99 miles one way to bring my baby there and am so glad that I found them. It was a long day and I couldn’t have asked for better care. Dr. Martin Young is wonderful. Vita and her little brother (Hiccup) were on guard duty this morning."

"Top notch! Even with having to be patient and understanding they were busy and had done emergency cases still were top notch! Judy was great handling my concerns timing and for sure taking care of my side kick and buddy! Dr Young straight shooter realist and great to work with! Highly recommend. Put your mind at ease even when it’s a lot to take in After all these are our beloved animals that are sick. Leave it to the professionals to set you up for success!"

"LOVE THEM. They are busy but they care about every one of their patients. When my older dog had a stroke they gave me options without pushing. And we’re honest on the benefits of tests etc making a care plan based on his needs"

"We have had to bring our dog, Ty, in several different times. Every one from front staff to assistants and doctors have ALWAYS been extremely sweet and compassionate. Dr. Higginbotham has been seeing our dog and takes so much time with us. He is never in a hurry and takes his time to thoroughly explain every detail. He goes the extra mile to make sure he checks Ty in every way possible. He is very patient with all of our questions and seems to really care for the well being of our dog. We feel very comfortable knowing that Ty is getting the best possible care he can get."