Lemon's Jewelry Inc

"If honesty and integrity are important to you in a jeweler, avoid Lemons Jewelry. I took in my wedding band set to be resized, and after trying on their different ring gauges, we agreed on size 6¼. When the rings came back, however, they were tighter than I had experienced when trying on their ring gauge. I came back to the store after a week, and I first asked to try on their ring gauge again. The 6¼ ring gauge was definitely more comfortable than the rings that were returned to me. I then asked to see the size of my rings on their equipment. The lady behind the counter slid my engagement ring on their mandrel and tried to tell me that the bottom edge of the diamond setting showed the size of the ring: 6¼. That was the first red flag. It is obviously wrong to size a ring based on the bottom edge of the setting. I asked to see the mandrel, and I turned the ring around, showing that the band was hitting at exactly size 6. She asked what I wanted to do about it, and I said that I wanted it resized to the size we had agreed on and for which I had already paid. I left the rings in the store, and soon I received a call from the owner of the store. He claimed that the rings were the correct size, and he asked me to come back to the store so that he could prove it. When I arrived, he pulled out other mandrels that he possessed, and showed me that he had three that sized my ring at 6¼. The one that I had seen on my first visit was “new” and “inaccurate.” I told him that I would take these rings to two different Jewelers, and have them independently sized. If the other Jewelers confirmed what he was telling me, then I would do nothing and admit that he was right. But if they confirmed the first finding, then I would be writing about my experience. At this he got very irate, and suggested that other Jewelers might not have accurate equipment. He knew that his 3 mandrels were accurate, and even though he possessed another that was fully ¼ a size off, that was the inaccurate one. The first place I went to confirmed that both rings were size 6 (they tried both rings on two different mandrels). The second place I visited called it a “6-plus”—A little larger than a 6 but definitely not 6¼. Since Lemons Jewelers sent out the rings to be resized, they cannot be held personally responsible if the size was wrong when they were returned. But the size was wrong, and instead of making it right, they twice tried to deceive me into believing that there was no problem, and the difference in size was all in my head. If other customers are comfortable with this kind of experience, then by all means visit this store. Otherwise, let the buyer beware."

"We decided to get married pretty quickly. After stopping by Kay's we went to Lemon's where we quoted 1K lower than Kay's. Tammy was extremely personable and helpful. We ended up purchasing my rings, my husband's, two engraved watches, and one watch not engraved. Everything was done in 3 weeks, just in time for the big day. I love the look of the rings and the customer service. We will be back in the future for any jewelry needs."

"Herringbone chain for repair at the clasp. 4mm 14 k. My necklace came back light in weight much lighter. My necklace was smooth and silky and this necklace was so much lighter in weight and rough. You trust Mr. Lemon but I was so disappointed. Lemon. I have never had an experience like this."

"Thank you Mr. Lemons for being so nice to my Dad, Clayton Stockner. He enjoyed working with you and the rest of the team. He enjoyed what he did with clocks, watches, rings and whatever it was to do for people. Dad passed away October 16 2021 and he is sadly missed. I just found a watch you gave him for his 10 years of service. Thank you very much sir!"

"Wonderful! I always have them replace my watch battery when needed. An elderly friend needed batteries for 2 watches so I took them to Lemon's. The lady was very very sweet and took care of me promptly."