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Moon Lake Spa
503 Maple Avenue West, Vienna, Virginia, United States
About the Moon Lake Spa
Moon Lake Spa is a serene oasis nestled in the heart of Vienna, Virginia. Located at 503 Maple Avenue West, our spa offers a tranquil escape from the hustle and bustle of everyday life. Step into our peaceful retreat and indulge in a range of luxurious treatments designed to relax, rejuvenate, and refresh both body and mind. From soothing massages to invigorating facials, our skilled therapists are dedicated to providing a blissful experience for each and every guest. Experience the ultimate in relaxation at Moon Lake Spa.
Photos of Moon Lake Spa
503 Maple Ave W, Vienna, VA 22180, United States
Opening hours of Moon Lake Spa
Monday:
09:00 - 20:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 20:00
Sunday:
09:00 - 18:00
Reviews of Moon Lake Spa
"Update: I recieved a call from the owner/manager after i left this review. She was very apologetic and explained being very short-staffed due the Holiday. I requested a call back on another day since I was at a very loud store and could not hear her. She called me back a few days later and apologized again. We went over all the things that went wrong during the appointment but at the end of the day, I asked what the resolution would be. I woudl be ok with a partial refund to cover the repair of the gold necklace. She agreed to a full refund and offered a make up service. I am very appreciative with her follow up and attempt to correct the situation. Unfortunately, my SO is not one to try something again once it goes so wrong. I do believe that they are a good business and a lot can be said for when a business tries to correct its mistakes. I had also purchased a $200.00 GC for my inlaw for Christmas. I will update on her experience as soon as she books her appointment. I bought my SO a hot stone massage package as part of his Christmas present. I scheduled for NYE at 9 am since I knew we’d be home and he’s always up early. I thought it would be a great way for him to end 2023. At 9:07 am (after he was already at the spa) I receive an email that his 9:00 am appt was now going to be at 9:10. I thought, no big deal. They are running a little late. Turns out his masseuse was told her first appointment was at 10 am (I scheduled this a week before on Christmas Eve). They had another gentlemen start his massage. When his masseuse came in, he said that her hands were ice cold. He then heard a metal clank and didn’t think much of it. He comes home, I ask him how it went. He said ok and explains about the masseuse being late, and how the stones were in a bag or heated bags (not the black stones like the picture). I also had bought the package with the hot stone massage (80 min.) and foot scrub. They did not give him a foot scrub. They gave him a back scrub. Then he realizes that his gold chain with pendant that he wears daily is missing and he thinks back to the clanking sound he had heard while being massaged. I call the spa and explain: so and so was there today getting a massage and now his gold chain is missing. Did you happen to find it? The response I get: no, I’m sorry. We don’t have any ability for massage today. At this point, I get a little upset and say: Are you listening? That is not what I asked. So repeat myself. He then immediately knew what I was talking about and told me they had his necklace. We immediately drive back to Vienna. They left his gold chain in an envelope at the front desk with his name on it. There was no one there to hand it to him. It had been broken during the massage, which is why it fell off. No mention of this at any point. No one to even apologize or attempt to make it right. I always try to do a lot of research to try to be an informed consumer and this spa had good reviews. I can say that we will not be returning and that I cannot recommend this business to anyone."
"This spa is a hidden gem in the DC area. The prices are reasonable and truly worth the effort and work put in for clients. Omg! Get the super deluxe facial by Aziza! This lady’s hands are so strong and the products felt fabulous. You get a micro current face lift and more! And Miranda did my massage, consistently asking about my comfort. The massage was amazing. I deserve to be taken care of and so do you! Give them a try!"
"This was a really great place. I had an awesome massage experience. The therapist knew all there was to know about bodywork and did a fantastic job. I will definitely be back. Such a calming vibe too!"
"Exquisite Service, Luxurious Products, Unforgettable Experience Moon Lake Spa is a gem. As a seasoned traveler come Ing from Vegas with an eye for detail and a love for all things beauty-related, I recently had the pleasure of visiting Moon Lake Spa. From the moment I stepped through their serene doors, I was greeted with an aura of tranquility and a warm, genuine smile from the friendly staff. Allow me to share my delightful experience, which has left an indelible mark on my senses. First and foremost, Moon Lake Spa's customer service is truly remarkable. The staff went above and beyond to ensure that every aspect of my visit was tailored to my needs and desires. Their attentiveness, combined with their extensive knowledge of skincare, made me feel like I was in the hands of true professionals. They patiently answered my questions and provided valuable insights, displaying their commitment to enhancing their clients' well-being. Now, let's talk about the products offered at Moon Lake Spa. With an array of carefully curated and high-quality skincare products, they have undoubtedly mastered the art of pampering. Each product used during my facial was not only indulgent but also effective, leaving my skin feeling revitalized and rejuvenated. From the gentle cleansers to the luxurious hydro treatments, Moon Lake Spa understands the importance of using top-tier products to achieve outstanding results. Whether you're a skincare enthusiast or simply looking to indulge in self-care, I wholeheartedly recommend Moon Lake Spa for an unforgettable experience that will leave you feeling refreshed, radiant, and ready to conquer the world. Overall Rating: ⭐⭐⭐⭐⭐ 5/5 stars Experience : ⭐⭐⭐⭐⭐ 5/5 stars"
"I get massages regularly and have to say this is one of my top new favorites. The lady was very nice, gentle and asked consistently about pressure, and how I was doing. She had great massage techniques that left me feeling relaxed and rejuvenated. Most massage places offer different things but I was pleasantly surprised to see they offered a back and foot scrub that I added on and was happy with! I will definitely be coming back :)"
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