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acac Fitness & Wellness Short Pump
2201 Old Brick Road, Glen Allen, Virginia, United States
About the acac Fitness & Wellness Short Pump
ACAC Fitness & Wellness Short Pump is a premier gym and health institution located at 2201 Old Brick Road in Glen Allen, Virginia, United States. Our state-of-the-art facilities offer a wide range of fitness equipment, group fitness classes, personal training services, and wellness programs to help you achieve your health and fitness goals. Whether you're looking to lose weight, build muscle, improve your overall health, or simply relax and unwind, our experienced staff is here to support you every step of the way. Join us at ACAC Fitness & Wellness Short Pump and take the first step towards a healthier, happier you.
Photos of acac Fitness & Wellness Short Pump
2201 Old Brick Rd, Glen Allen, VA 23060, United States
Opening hours of acac Fitness & Wellness Short Pump
Monday:
05:00 - 22:00
Tuesday:
05:00 - 22:00
Wednesday:
05:00 - 22:00
Thursday:
05:00 - 22:00
Friday:
05:00 - 21:00
Saturday:
07:00 - 20:00
Sunday:
07:00 - 20:00
Reviews of acac Fitness & Wellness Short Pump
"Super clean and well taken care of, I love their pool and it was very easy to get a membership because the staff answered all my questions and helped me get on board when I was ready. I haven’t gone for long but I have nothing but good things to say about this place so far. I toured it with my mom awhile back (years ago), and ACAC never left my mind. I knew this was the gym I wanted to go to when it’s in my price range and when it finally was I was not let down. The facility was just as clean and upkept as I remembered it and there are so many classes you can take at all times of the day (yoga, barre, ride)."
"5 stars for instructors. Classes are amazing, no question. 3 stars for front desk that never cares who comes in and out of the building - literally, they can barely muster the enthusiasm for a “hello” or “thank you” 0 stars for the app. It’s like using bunny ears to get a connection on your television from 1960. It’s crazy how bad it is. Notable mentions: swim lanes - always booked with private instructors rarely available for members. There will be no Michael Phelps in the making for this location."
"The ONLY reason this pseudo "luxury" gym gets 2 stars is because of the amenities it offers. The reason it doesn't get more stars is due to the fact that such amenities are usually closed early or unavailable to members during posted hours. Also because of the laxidasical attitude of the employees due to poor management and lack of upkeep of the gym facilities. This gym closes the pool 15 minutes earlier than closing time to allow the staff to clean. They allow the lifeguards to clean the pool while people are swimming laps then yell at members for swimming. Tonight they closed the hot tub half an hour early to add chemicals and water and kicked members out of the hot tub to do so. There is black mold on the seal to the shower. They advertise a steam room... but there is only one in the men's room. I almost got hit in the head with a racquetball in the pool that the lifeguard was bouncing around on the pool deck. I could go on and on but please save your money as this gym is a joke of an establishment."
"I really wish they would higher older people like (retired vets) instead of teenagers and young adults under the age of 25. Here's why. The people at this ACAC has horrible customer service skills when it comes to alerting the members of new rules, issues that happened that day, pool closures, pool cleanings, etc. For example, an older man happened to be in the pool one day when the pool had to be closed. He had no idea the pool was being closed he was just in the pool like he normally is everyday on the rooftop. The young girl closed the pool and did not tell the man to get out of the pool, as she puts up the pool closed sign up. Later, she saw the man in the pool and goes over to the gentleman and with an attitude tells him, he needs to get out of the pool (as if he had gotten in the pool after she put the sign up.) Had she just paid attention when she was walking out she would have saw the man in the pool before she closed it. Either way, the way she approached a man was unacceptable. But I don't think he complained. I just feel when we adults are on the rooftop and we are doing something wrong the staff should pull us to the side and talk to us instead of embarrassing us in front of everybody and talking to us like children. And some of the managers on the rooftop are guilty as well. So their managers need to talk to them. Maybe you shouldn't be a manager if you don't have good customer service skills. Stop talking to adults as if they are children. Pull the adult over to the side and talk to them if you see someone doing something wrong. If they're in the hot tub and you see they're doing something wrong ask them can they please get out of the hot tub and speak with you as opposed to walking over to the hot tub and yelling over all the hot tub noise the rule you want implemented. Get it together people we pay too much money to come here for you to treat us like children and disrespect us. And stop changing the rules for your personal preference. I'm ready to end my membership and find me somewhere else to go I'm sure there are other places here with hot tubs."
"Great health and fitness club with ground level pool and roof top pool area, 2 floors of free weights and fitness equipment, one floor of exercise rooms, Yoga, hand ball, squash, ping pong and multiple fitness class room. Men's and women's jacuzzi's, sauna, showersand changing rooms and roof top bar and lounge area overlooking Short Pump. Part health and fitness club and part resort. See George for membership specials and Chip for personal training along with a lot of other great staff and choices. Well worth the monthly membership and highly recommended!"
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