Kingsport Aquatic Center

"My wife and I come here often, and typically have a good time. We share a family changing room to get in/out of our swimsuits, since the regular locker rooms aren't as safe. Recently, a lifeguard attempted to open the door when she and I were trying to change. He said he's "making sure you're okay", but I have serious concerns otherwise. Using a washroom for 15 minutes should not result in any attention from aquatic center employees. That kind of behavior is wholly inappropriate. Aquatic center visitors have a legal right to privacy in showers and changing rooms."

"A male employee repeatedly tried to enter a locked bathroom where I was changing. My husband and I use a locking family bathroom to change after we swim because it's more private than the general locker rooms. When we were finishing changing, someone repeatedly attempted to open the door, a moment passed, then they knocked. A KAC employee lifeguard was standing outside. He mumbled something about "making sure you're okay". He only left after seeing my husband was in the room with me. This behavior is absolutely unacceptable. Visitors have a legal right to privacy, and a changing facility being occupied for fifteen minutes should not result in scrutiny from anybody. He tried opening the door without saying anything or knocking first. I can only fear to know what might have happened if a young woman was in there alone. Gendered locker rooms are not kept safe here. At one point in 2023, a woman brought her early teenaged son into the locker room. He was peeking under shower curtains - this is why I use the family restroom to begin with. Women cannot be safe from trespassing male visitors in the women's locker room. Women cannot be safe from employees in the family restroom. This should be a safe space for ALL people to go swimming. What happened today concerns me for future patrons, especially young women."

"My son is 4 and he had a great time playing in the splash area. The lazy river was definitely fun for the whole family! However.... My daughter is 7 and a confident swimmer. She wanted to do the obstacle course and was told she'd have to do a swim test. She did the swim test no problem and was given a wrist band. Then she got back in line for the obstacle course and was told she wasn't tall enough to do the course. She was devastated. There is no reason to put a child through a test and then not let them participate after they pass. Additionally she was turned away from all the water slides again because of her height, but then had to watch as kids shorter than her were allowed to ride repeatedly. If a height requirement is going to be strictly enforced it should be enforced equally. It is hard enough to explain to a 7 year old (who has done bigger slides at other parks) that she can't ride because she is too short, but how do you explain such unequal treatment? The facility has such potential that it would be a wonderful spot if some additional training was given to the staff about handling kids and the requirements."

"This is a fantastic waterpark in the middle of nowhere of Tennessee. I have seen water parks like this all over the country. But no water park can be as picturesque as Kingsport with a Mountain backdrop. I would have rated this a 5-star aquatic Center, however, we were greeted in appropriately by a female named Olivia. I’m not sure exactly what her problem was, but she seem to of had an attitude towards my sister. For context, my sister lives in Kingsport and she has never seen or met this woman outside of the aquatic center. Also, lifeguards could’ve done a little better job, paying attention to children inside the kid pool. But for the most part, Olivia and her attitude was the big issue here. When I asked for her name, I interviewed a couple of the employees about her, most of them quickly expressed that they did not care working with her."

"I can't believe I didn't check this place out sooner! It's fun for all ages! Saltwater pools, watersides, kiddie pool and play area. The BEST LAZY RIVER I have ever been in. And it's not LAZY! Lol. One pool has an area with jets and a seat around with them. All the pools are very comfortable temperature. They have lots of chairs and some umbrellas for shade. They have indoor pools as well. One of them is a warm therapeutic pool. Another's got diving boards including a HIGH DIVE! 13 feet deep! All are sparking clean! GREAT place to spend the day. Opens at 11am."