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Creditors Service Agency Inc
2600 Memorial Avenue, Lynchburg, Virginia, United States
About the Creditors Service Agency Inc
Creditors Service Agency Inc is a finance institution located at 2600 Memorial Avenue in Lynchburg, Virginia, United States. They specialize in providing debt collection services for creditors, helping them recover outstanding debts in a professional and efficient manner. With a team of experienced professionals, Creditors Service Agency Inc is dedicated to helping clients navigate the complex world of debt collection and achieve positive outcomes. Their commitment to excellence and customer service sets them apart as a trusted partner for creditors seeking assistance with debt recovery.
Reviews of Creditors Service Agency Inc
"This company is just another scummy debt collection agency. The staff that handles phone calls are extremely rude. A few suggestions if you have to deal with these folks. 1) Record any and all phone calls you have with them. The state of Virginia is a one party consent state. So, as long as one of the people involved in the phone conversation (yourself included) is okay with the conversation being recorded, then it is perfectly legal to make a recording. Basically in Virginia you can record a phone call or in person conversation without telling the other person that you are recording as long as you state either prior to, or after the recording, that you yourself were okay with the conversation being recorded. 2) Don’t fall for their fear tactic of telling you that having a medical debt will negatively affect your credit score. The truth is earlier in 2023 it became illegal for the three major credit score companies (FICO, TransUnion, & Equifax) to count any medical debt less than $500 against your credit score. So if this company is trying to collect a medical debt from you and it’s less than $500, just laugh when they tell you they will report your debt to the credit bureaus. They can report it all they want, but legally, the credit bureaus can’t hold it against your credit rating."
"Very rude and unprofessional staff. Online payment site is something out of the 90s. Does not regularly provide receipts for payment. Calls place of business instead of sending out paperwork. Cut throat company who uses fear tactics. I’m so glad I don’t owe them a dime. Beware of Robin. She will hang up on you as soon as she gets the last dime."
"This is the rudest group of customer service representatives I have EVER dealt with! I have worked in customer service for 10 years and have never had such a terrible experience. The representative was RUDE and the supervisor I was transferred to (without asking) was even worse her last name was Padgett. They basically told me I was lying when I had dates/times to prove it. They were unwilling to help. I highly recommend going elsewhere. I have never written a bad review for any company but I felt this company deserved it."
"I highly recommend Jimmy and his staff! He is the ONLY business of this type that I would ever use as a business owner. Professional, easy to work with, caring and prompt! Price point is always competitive! Give them a call today!"
"Don't go to the big credit agencies that say they'll get your Money. Creditors Service Agency does collections the right way. They work ethically and legally to get your money back. They really know what they're doing. They'll treat you and the people who owe you money with care and respect."
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