PetSmart 16760 Highlands Center Boulevard, Bristol, VA 24202

"I bought some feeder fish. 3 of the fish were caught in the net and one had to be forcibly removed. I believe it tore its fin and 3 didn’t make it a 30 min ride home. Better equipment is definitely needed."

"We took our baby girl for a mani/pedi. She is still a pup and is very feisty and quite skiddish around strangers. Ashley the groomer took her without hesitation and was so good with her! She cut her nails and also did the grinder on them within like 5 minutes. She gave her the best nail trim we have had anywhere in town and it was only $19 plus tip of course. We had a great experience and would definitely recommend them!"

"It took me 2 years to find a good groomer for my yorkie! Alex at exit 7 in VA does an excellent job on him! Thank you Alex, Tater thanks you also!"

"I love this PetSmart because the staff are very friendly & so helpful with all of my pets' needs (2dogs 2 cats & a leopard gecko). I've been told by staff that crickets come in on Thursdays. My 13 year old leopard gecko, Freya is in need of crickets. I used to not have a problem buying 30 large - 50 small crickets, but for the last few months, it's been nearly impossible. There's people that come in & buy so many, like a hundred at a time & they're gone so quickly. I'm not mad about that, however, I think since it's become a regular occurrence, more crickets should be ordered as there's never enough. I do not buy the boxed crickets because whenever I have, 1/2 of them are dead. Can we get more crickets delivered to this location?"

"This visit to PetSmart had exactly what we needed. We needed dog harnesses for road travel. Trying to find the right sizes and a lot of the harnesses were not where they should be. We asked an employee if they had any larges and they went and checked, said no, it was then we found one laying at the end of the isle on the bottom counter. The staff were really nice and courteous. The store was clean but not organized well. Used our perks card and received $2.50 off our purchase."