Martin's Pharmacy

"My dentist sent over a prescription on Wednesday. Saturday after several days of waiting. I'm still waiting. 3 trips to pick it up, I'm still waiting. God forbid they call and keep me informed. This is some of the worst customer service I've ever experienced."

"Don't go if you need a regularly scheduled medication, it could mean your health! I have been using this pharmacy for over a decade and have the same epilepsy medication for almost as long. Since this is a controlled substance I cannot order more than 30 days worth and refills can only be ordered a week before I am out. This is the second time that I have ordered a refill in the morning and am told it will be ready by the end of the day. This time I waited for the confirmation text (2 days later) that it was ready. It was not, another medication for another family member was. I was told that the medication would be in the following day and finished by that evening. I returned to the pharmacy 2 DAYS LATER and they just received it that morning and I was told it wouldn't be ready until the afternoon. I explained that I ordered the refill 6 days prior and that I was now out of medication for seizures. I got a shrug and then the technician moved back to the computer screen. I am transferring my prescriptions and would urge others to do the same. It's a shame, it used to be the same pharmacist for years, now every visit is someone new and slower and slower service."

"They used to provide very good service, but lately it has been awful. No personal service. Some of my medications are very expensive and they won't pre-order my recurring monthly prescriptions that I can't miss- even if you ask them to do so! I have become extremely dissatisfied because they apparently don't care"

"Today was my first experience at this pharmacy. I switched because, if you’re familiar with other area pharmacies you would know that all of them are short staffed and you have to wait days to get scripts. I called before going to pick them up and was told that my scripts would be ready in an hour. I arrived, the line was long but that’s to be expected in this area. Staff was friendly, even came out to sanitize counter area after a mask wearing, presumably sick customer left. Definitely a pleasant experience. Scripts were actually ready! Thank you"