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Virginia Credit Union
1200 Koger Center Boulevard, Richmond, Virginia, United States
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About the Virginia Credit Union
Virginia Credit Union is a finance institution located at 1200 Koger Center Boulevard in Richmond, Virginia, United States. We offer a range of financial services to help you take control of your finances and reach your goals sooner. Whether you're looking for a credit card with competitive rates, a mortgage with a great rate, a personal loan up to $50,000, or a car loan with rates as low as 5.74% APR, we have you covered. Our checking accounts cater to your needs, whether you prefer a simple account with no minimums or one that rewards you for a deeper banking relationship. As a not-for-profit organization, we prioritize serving our members and returning earnings to them through convenient services, attractive rates, lower fees, and free financial education resources. With 20 branches in central Virginia, online and mobile services, and a nationwide network of ATMs, we provide convenient access to your funds anytime, anywhere. Joining the credit union is easy, whether you apply online or visit one of our local branches. We also offer loans, mortgages, insurance, investments, and education through VACU and our affiliated partners. At Virginia Credit Union, we are committed to helping you grow more confident about your money and future.
Photos of Virginia Credit Union
1200 Koger Center Blvd, Richmond, VA 23235, United States
Opening hours of Virginia Credit Union
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of Virginia Credit Union
"For 6 months I have been trying to update my address. How many employees does it take to change an address? 4 and the jury is still out. None of their employees know the difference between a physical address and a mailing address. Active listening skills are missing apparently. If I can’t trust you to change my address properly, why should I trust you with my money?"
"If you're wanting to have your sensitive private information discussed loudly and unprofessionally at the main teller desk for everyone to hear, then look no further! If you like being treated in a rude, disrespectful manner; misrepresented, gas-lit, and accused for a bank's incompetence, then I've found the right place for you! If you want an organization that cannot keep their internal communication synchronized, causing delays and risk to tens of thousands of your dollars, then stop on by! Consider the hundred or more honest and well-deserved 5 star reviews I've given and compare it with what you see here. Good luck!"
"Had to report fraud on my debit and credit card, Aug 21 and Aug 24. Fraud department canceled my cards. Then had to call member services for replacement cards. 7-10 days.. here we are 10 days later and I still don’t have a bank card. Really disappointed in the customer service and each department giving me the run around telling me the can’t help me and I need to call another department. Finally went in to the bank today since it’s the first of the month and I still have no card & they were able to print me out a new one but I still had to call in office and wait for cardholder services to cancel the one I never received. Overall a very poor experience."
"Virginia Credit Union is the WORST bank that I've ever done business with. Typically, my expirence with them is amazing. However, this call with them today was less than satisfactory and my concerns were not met at all. My advise to the public would be not to open an account for your child with this bank!"
"I opened my accounts at this branch, and applied for a credit card here about six months later. I can't point to any individual good experiences other than those, but I have consistently enjoyed the staff and service when I come in here. After an unpleasant experience the first, last, and only time I will make the mistake of going to the Winterview Parkway location, I don't anticipate ever having anything to complain about as concerns this location in the future."
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