PRA Group,
309 Huffman Mill Rd #180, Burlington, NC 27215, United States
About Us
PRA Group, located at 309 Huffman Mill Road in Burlington, North Carolina, is a finance institution that specializes in delivering nonperforming loan solutions with a focus on long-term success and customer care. With its global headquarters in Norfolk, Virginia, PRA Group is a publicly traded company and one of the largest acquirers of nonperforming loans worldwide. The institution's portfolio operations span across 18 countries, 12 languages, and 12 currencies, returning essential capital to banks and lenders to expand financial services for consumers and businesses. With a history of over 25 years, PRA Group is dedicated to improving their customers' financial futures, providing fulfilling careers for employees, and giving back to local communities. President and CEO Vik Atal has been leading the institution since March of 2023, driving the company's focus on European business, culture, and areas of growth. Chief Information Officer Jan Husby has also shared insights on information technology innovation and his journey to leading IT for a global financial services company on The Disruptive Innovators Podcast. Additionally, PRA Group colleagues have participated in community clean-up events, demonstrating their commitment to environmental stewardship and community engagement.
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Hours open
Monday:
8:00 AM - 11:00 PM
Tuesday:
8:00 AM - 11:00 PM
Wednesday:
8:00 AM - 11:00 PM
Thursday:
8:00 AM - 11:00 PM
Friday:
8:00 AM - 11:00 PM
Saturday:
8:00 AM - 7:00 PM
Sunday:
11:00 AM - 10:00 PM
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Contact Us
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Reviews
"The only positive I can say is that they are allowing me to satisfy my debt with a payment plan I can afford...however I do not appreciate the fact they call me everyday from early in the morning to late at night like they are trying to scare someone to pay off their debt. Thank God for the letter because I was able to call the shots on how I decided to pay the debt off. With that being said, you should NEVER have to call me AGAIN."
"I don't mean any harm but PRA Group actually motivated me to discipline myself and have my own power in repaying my bill. 1st experience online was very easy and user friendly. I'm excited with my option and am much more at peace knowing I took the right steps towards my financial freedom and reaching my goal to a better credit score."
"Portfolio Recovery Associates is the best collection agency I've ever dealt with. They offer affordable payment plans and their website is incredibly easy to navigate. You can even skip a payment via the website if money if tight. Overall a pleasant experience."
"PRA Group is a collection group of a second chance. A second chance to get your credit right. This is the best collection agency, hands down. The site is a super efficient, effective, and extremely easy to use. They made it so easy to pay back my loan from a different company. Hassle free, straight to the point. AND they report to the credit bureau when you make payments. I wish ALL collection agencies were like PRA. It would be awesome if you could request what debt you would like PRA to pick up and help you pay back."
"From the beginning of my trying to repair my credit journey portfolio was always nice to me. They did not yell at me on the phone they were not disrespectful and explained to me how I could pay and set the monthly amounts online. I had four small delinquent accounts and almost done paying with no issues. They also keep you up to date with what's going on by sending updates after a payment or extra payments are made."
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