Nail & Spa Pizazz 2400 Cunningham Drive, Hampton, VA 23666

"Went in to get my nails even by using partials because I was going on a cruise for my birthday. The nail tech tried to force me to cut all my nails off and told me one price before she did them then overcharged me the next day I had to come back and get the thumb nails cut down because I could not put my earrings on. Before COVID I use to go there and a male did a great job with my nails, feet and message chair since he still worked there but was busy when the lady did them, I decided to only let him do my nails on my return trip which turned out to be a nightmare. To make a long story short I was over-charged again more than the first time I went back to get my nails redone because too much glue was put on them and that caused the glue to stick around my fingers and make my nails look to big at the cuticle at first the guy that did them refused and started speaking his language like he could not understand English the female tech did the same thing and I asked for someone to interpret I was told that he was not going to redo my nails after saying I was going to call my lawyer he said that he would only fix the nail that he had cut to short I allowed him to do that and he messed that up too? Why did some people get a response from the company about their review and others did not? Thank you for your response however you did not say anything about what you are going to do for us about payments made to your company for work that was not done properly? The pictures don’t lie. How can I get in contact with the owner or manager? Once again how do I get in contact with the owner or manager! Why and what type of business does not take into consideration that customers paid for service that was not done correctly then ignores questions about refunds to the customer or doing the service correctly at no cost? This is the person that I was told on my second experience was the manager they looked at my nails and did nothing? They did ask me why I had waited before I came back to get my nails redone and a lot of other irrelevant questions?"

"Dropped by for a walk in on a slow Wednesday evening. I had my acrylic set removed and got a regular gel manicure. The manicure was fine, though I will not return. My nails were cut a little unevenly. The polish wasn’t great, the application was uneven and she painted over my cuticles without cleaning them up. The acrylic removal was messy and my tech wasn’t very interested in my manicure. The price wasn’t high. The space was moderately clean. This was a fine manicure while out of town; if you want something cheap and aren’t too fussy, this place will be fine."

"They want you to make an appointment, but when you are on the phone trying to do just that. They tell you that they are busy and to just come in. My time is valuable and I'm not for sitting 45 minutes just to get them done, sorry not sorry. I went somewhere else so I want to just say thank you. Because they did an awesome job on my nails. Made me feel glad I chose someone else."

"Went in for a Pedicure and Fullset… my pedicure was AMAZING! But my fullset. I showed him exactly what I wanted and color. NEVER AGAIN! For $130 my fingers are horrible. Literally will never go back there. They’re messy, not done properly… not to mention I did ask him to fix them… he didn’t. Smh. DO NOT WASTE your time."