Allstate Corporate Office
1745 Loch Haven Drive, Roanoke, VA 24019
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
1745 Loch Haven Dr, Roanoke, VA 24019, United States
About the Business
The Allstate Corporate Office is an insurance agency located at 1745 Loch Haven Drive in Roanoke, Virginia, United States. As a leading provider of insurance products and services, the Allstate Corporate Office offers a wide range of coverage options for individuals and businesses. With a commitment to customer service and satisfaction, the office is staffed by experienced professionals who are dedicated to helping clients find the right insurance solutions for their needs. Whether you are looking for auto, home, life, or business insurance, the Allstate Corporate Office is here to help you protect what matters most.
Reviews
"literally scammed me $400, Person on phone said to unplug my milewise and i’ll be paying a flat fee , they lied and next thing i know i was being charged double. I made a file complaint and then basically told me get over it and dameisha was piss poor with figuring it out as she said u were notified we won’t be giving u any type of refund even tho I wasn’t notified for a minimum of 7 days and got charged double. horrible company"
"I was rear-ended and injured by an uninsured motorist on 9/18/23. Allstate quickly found a body shop where I could take my car in for repairs the following day, but Caliber Collision stated once I arrived that Allstate canceled the appointment. Caliber had to request my file manually which took 5 days. Then when Caliber tried to get Enterprise Car Rental to confirm my reservation, they discovered it was set at a branch in NC. The accident and repair shop are in VA as am I currently. I am still waiting for a return call/text/email to resolve this matter 9 days after the incident. I do NOT feel like I am IN GOOD HANDS!"
"Glad im no longer with them. If your in Nc state law says Roadside Assistance must be reimbursed but apparently if you dont have it on your plan, they dont have to reimburse... Also they wont reimburse a payment that was made hoping to keep it from cancelling the account that actually cancelled via they later say that i should have paid it in full not half like i did and cant seem to get in touch with corporate office about it since it forwards you onto the agent you were with"
"I thought it was a good idea to change to Allstate & it in fact was not. What I was quoted in the beginning changed, every month my amount due if different and I pay on time. Makes no sense, when I tried to get help on the app. The lady’s name was Sicily and looks by the email, she works for an independent contractor under concentrix. Which helps service Allstate & they obviously hire anybody. And they are very rude. She accused me of threatening her when I asked about when my policy end date was. & refused to give me the corporate number to complain. I can not wait until my policy is up. I do not recommend!!"
"Not professional will never use Allstate again.. This is what I have to pay for out of my pocket because they trying to say I didn't have coverage. If I didn't have coverage my license will be suspended I could not transfer a tag to another car. So I had coverage but y'all found a way to get out of paying for my car."
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