Atlantic Financial Services 2147 Old Greenbrier Road, Chesapeake, VA 23320

"I financed a vehicle with AFS was never late and paid 2 payments each payment to get my vehicle paid off early when I got paying it off I returned to AFS for a very small loan they denied me even after being in good standing they gave me no counter offer and I had a no answer in just 10 minutes they dont owe me anything but really ,during this Pandemic you cant grant a small it bitty az loan wowwwwwww but would be happy to finance me a new vehicle that's hypothetical to me. Not to mention the money made off the money I'm done."

"Mrs Allison is an amazing manager at this location. She helped me out through all my issues and she was so understanding , caring and sympathetic when I told her about my current situation and she is 100 percent on board to help you out for sure !.. Mrs Casper needs to be terminated. That’s all I have to say about her ."

"The best experience I have ever had buying a vehicle. When I entered the office the atmosphere was uplifting. I was greeted with a warmth I have not felt in a lending institution before and genuine appreciation for being there and caring for what they do. I dealt with Destiny Taylor (Assistant Manager) and Allison Nunnaly (Branch Manager), but everyone there had wonderful dispositions and genuinely looked like they enjoyed what they do. The service was impressive. They wasted no time getting my paperwork in order and processing the loan. Please understand, If you do not have your stuff in order it will take a little longer and be more complicated. With that being said, they are very open minded and will work with you in every way possible and will present every option available. They will do their best to work with you. They understand life is a very bumpy road. That mentality is one that isn't shared by very many lending institutions. From great credit to less than perfect, this is an awesome company and even better location to use for your next loan. I will not hesitate to use them in the future."

"There is one woman that works at the Va Beach location that is highly unprofessional. She spoke down to me like I was a child and kept asking why my fiance didn't just pay his bills. There was an issue with the bank, THAT'S WHY. Not our fault. Also, they can't seem to keep their story straight. Unless you speak to the same person everytime, the "notes" they leave on the account aren't real. Or no one reads them, anyway. One person will tell you one thing and another will tell you they have NO idea what you are talking about. Ms Casper. That's the woman's name. She's the manager and is NEVER available. Doesn't return phone calls and has always conveniently "just stepped out." Now we have to go to court. This place has serious PREDATORY LENDING vibe."

"The lady named Debbie at the Holland Rd office in Va Beach was very rude. She spoke down to me like I didn't comprehend once I told her I was a Legal Collector at a collection company. She needs to work on her customer service skills."