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LL Flooring (Lumber Liquidators) Corporate Headquarters
4901 Bakers Mill Lane, Richmond, Virginia 23230
About the LL Flooring (Lumber Liquidators) Corporate Headquarters
LL Flooring (Lumber Liquidators) Corporate Headquarters is a home goods store located at 4901 Bakers Mill Lane in Richmond, Virginia, United States. As the headquarters for the popular flooring retailer, this location serves as the central hub for the company's operations and decision-making processes. Customers can expect a wide selection of high-quality flooring products, expert advice, and top-notch customer service when visiting this store. Whether you are looking to update your home with hardwood, laminate, vinyl, or tile flooring, LL Flooring has everything you need to transform your space. Visit the corporate headquarters to explore their extensive inventory and find the perfect flooring solution for your home.
Photos of LL Flooring (Lumber Liquidators) Corporate Headquarters
4901 Bakers Mill Ln, Richmond, VA 23230, United States
Opening hours of LL Flooring (Lumber Liquidators) Corporate Headquarters
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of LL Flooring (Lumber Liquidators) Corporate Headquarters
"If I could give it a negative 0, I would . My floor at 9 months old, separated, lifted, horrible. I have a claim in since September 2023, and nothing has been done. The separation has been getting worse, and weeks go by and Omar and his boss Heather keep telling me they will see if it’s a defect in the floor and up to date this has not been determined."
"We purchased "lifetime , waterproof and scratch proof, flooring" for our residence and one of our rental properties. We were very adamant about nothing made in China. Because our contractractor picked up the flooring, we had no idea all the boxes were made in China until your installers Arrived. The boxes had been stored in our downstairs. I sent pictures to 3 different people until "Jamie " was assigned to me. I emailed and called her to no avail. When I would ask for her supervisor, I would get a return call. She changed her story all 3 times. Finally she informed nothing was covered and not to call her again. So we have to replace our 1000+ Sq ft ourselves and pay for installation as well. And what do we do with the 19 boxes which we would not dare to put in our rental property? By the way the floor hasn't even been down 2 years yet! So much for lifetime warranties and customer service."
"Stay clear of this company. If it has to be ordered into the store you will need a great deal of patience. They must train their staff to LIE to the customer above all else, remember to lie. Very Poor customer service VERY poor. Would NOT advise buying anything from LL FLOORING."
"In Pennsylvania LL flooring, partners with Friends Flooring out of Philadelphia… Extremely bad choice. I had work scheduled and Friends Flooring blew me off on three separate occasions. No call no text, nothing… I waited over five hours on each of three different dates and they never showed up. I complained, but nothing was done. Extremely bad choice of business partners. Do not get involved with LL flooring until they learn to choose more reliable, installation, partners."
"The sales person was great. The problems lie when they had two different estimates done for my house. The day the installers got here after a skid of stuff was delivered the week before, they told me the estimator put down the wrong product for underneath my cement tile for my kitchen. So I, not LL Flooring purchased over $800 Hardy back boards. The estimator also put in an order for all new base boards throughout my house that was NEVER discussed with me. I already have 8 inch baseboards throughout my circa 1915 house. I called about this and they sent me a check for $731.39 for all that baseboards and came and picked it up. Just not for 13 boxes of missing wood floors I had purchased on my original invoice that would have covered the room on the front porch (which is still unfinished) Nor the WRONG felt board for the kitchen tile. I have called and emailed the store SEVERAL times. I only was responded to the day of the job. I was Nice and polite. But now I am feeling majorly ripped off because I was charged more money for installation for my front porch, for the 13 boxes wood flooring I never received, for under the tile wrong flooring boards that are taking up space in my garage, 3.5 bags of grout, a box of a dozen white caulking that I assume were part of the baseboard robbery. NOBODY gets back to me. I suggest hiring a great tile contractor and ordering your tile through Home Depot or Lowe's. They both have a customer service department."
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