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Bon Secours Liver Institute of Richmond
5855 Bremo Road, Richmond, Virginia, United States
About the Bon Secours Liver Institute of Richmond
The Bon Secours Liver Institute of Richmond is a leading medical facility located at 5855 Bremo Road in Richmond, Virginia. Specializing in liver health, this institute offers top-notch medical care and treatment for patients with liver diseases and disorders. With a team of experienced doctors and healthcare professionals, patients can expect personalized care and cutting-edge treatments to improve their liver health. Whether seeking diagnosis, treatment, or ongoing care, the Bon Secours Liver Institute is dedicated to providing high-quality healthcare services to patients in the Richmond area and beyond.
MOB North, 5855 Bremo Rd Ste 509, Richmond, VA 23226, United States
Opening hours of Bon Secours Liver Institute of Richmond
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews of Bon Secours Liver Institute of Richmond
"Had an appointment yesterday. I have a medical condition that makes me unable to wear opaque mask. I informed them of this and I provided my own accommodation in the form of a clear mask. I was told I could not be seen unless I put on a NON VIRAL mask (literally says not for virus protection on the box). When I refused I was asked to leave. I spoke to the patient advocate and practice admin. I reported them to the DOJ for ADA violation and HHS for refusing service on the basis of disability. If you are deaf or have any other reason you need a clear mask - DO NOT GO HERE!"
"This practice is full of completely incompetent individuals. I . It took over 6 weeks to get on the schedule for this fibrascan. They called me on Tuesday before my Monday appointment to tell me that my insurance had denied the procedure. After a brief conversation, We found that they had my old insurance company from last year. I corrected their mistake and was told that she would contact the proper insurance. I called the Liver Institute Friday just to make sure my insurance was taken care of. I was told they had no record of a prior authorization and I would have to reschedule. They claimed that the only person that handles prior authorization was out of the office until Monday. So now I have no choice but to reschedule my test.I am beyond furious with their unhelpful staff but I will be contacting to report their careless behavior in resolving my problems."
"This man saved my father in law’s life and was the only doctor that never gave up on him or our family. We were medically transferred from a MAJOR transplant hospital that is “the best on the east coast” to St Mary’s. He took our case willingly and immediately went to work on it, on the airplane back from a conference. On his day off. I could go on and on. We are forever grateful to he and his staff, and for his wisdom and drive. He literally saved not only my father in law, but our whole family."
"My doctor was wonderful. However bon secours billing department is mishandling patients payments and insurance payments from the patients insurance company. I have repeatedly been billed for the exact same invoice from 2016. First I was told after giving my insurance card that they accepted my insurance in network. On the second morning that I was their was told I had to leave because my insurance was not in there network, that they had made a mistake. Which ended up costing me over 8000.00. Now to address the 2016 bill, it was paid by my insurance and I have my explanation of benefits to prove it. They want me to go through the time and expense of sending this to them again. This is the 4th time they have billed me for already paid bills. I am not the only person this has happened to. One of Richmond Virginia's news stations has done a story about this. You would think you could trust a hospital with a religious name."
"The care from Dr. Shiffman and his staff is excellent. They treat me as if I'm their only patient. Each member of his team, including Dr. Shiffman, spends a good deal of time with me, explains things carefully, offers clear options and answers questions willingly. I feel I couldn't be in better hands dealing with my Hepatitis C and liver cancer than at Liver Institute of Richmond."
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