Virginia Cancer Institute 7501 Right Flank Road, Mechanicsville, VA 23116

"The nurse I had Jen at the Mechanicsville location was phenomenal. I couldn't have asked for a better nurse for my infusion! Highly recommend her. Made me feel like I was truly cared about. When I go back I hope I get her again for all my infusion needed in the future. Virginia Cancer Institute should recognize her for her skills as an RN."

"When a new patient is not allowed to have a family member with them when information is being explained and the patient is very nervous and afraid they are going to miss important information I feel you are not serving the best interest of the patient. I can understand this if the patient is going in for routine blood or shot but not a new patient. Before you establish yourself here make sure you find out First if you will be allowed in the visits. Not happy."

"Happy to say I am a long time patient of Dr Hagan. She and her staff at Virginia Cancer Institute are the very best! Thank you all for the caring and compassionate care I have received over the years. ."

"We are relatively new coming here as diagnosis was earlier in the year. The staff is friendly and helpful. Blake is always pleasant at the front desk and helps patients feel better when they first come in (which is VERY important). The doctors and their nurses are approachable and knowledgeable and will take the time to EXPLAIN your treatment in layman's terms (as needed). As this review is obviously not '5 stars'; I do have one criticism from observation that I will "hold off on" until we have been here longer or will "add a star"."

"A family member came here to be diagnosed with lung cancer. Her records from Bon Secours were supposed to transfer over, but for some reason she had to go through the patient intake process again. The next time she came in, they apparently had no record of THAT intake, so she had to do it AGAIN. During this second visit, a patient's records were left up on the computer screen in the room we were in, which is a clear violation of HIPAA laws. We turned the monitor off and let Dr. Wade know what had happened. He didn't seem to care. When she finally received the results of her PET scan, Dr. Wade told us that it was good news because it was isolated to one lung. He said it might have spread to lymph nodes around the central mass but that we couldn't be sure until a biopsy was done after surgery. He made it sound like surgery and chemo were probably going to pretty much set her straight. We left the place feeling good. My family member took the same exact records and test results that Dr. Wade looked at to her surgeon. He told her the cancer had progressed to stage 3A, that it had DEFINITELY spread to lymph nodes, and that surgery might not even be an option because the tumor was so large. If that's the case, we're not sure what can be done to treat her. Needless to say we are now feeling much different than we did leaving Dr. Wade's office. I understand giving bad news to a patient is difficult, but deceptively making people feel good about a very grim situation is immoral. Perhaps he just doesn't know what he's doing, which is just as bad, if not worse."