Walgreens 6608 George Washington Mem Hwy, Yorktown, VA 23692

"Quick trip to pharmacy and to get some cough drops. Very fast service and clean store"

"Usually is a good spot for last minute items or holiday deals. The staff is usually friendly."

"To make an appointment for a vaccination, you have to download the walgreen’s app. You cannot call the pharmacy nor can you turn up in person to make the appointment - as I was informed by a pharmacy staff member at the counter. So I sat down in the waiting area, downloaded the app and selected an appointment date and time - which was that very same day, just 45 minutes later. I had to check in online and complete a medical questionnaire. I got to the end of the questionnaire and the app froze. There was no time to start again, so I went up to the counter. The staff member said my check In was not complete (what a surprise) and asked me to check my email - why I don’t know. Eventually, she reluctantly agreed to do it on her computer for me which meant going through the whole medical questionnaire again. I then sat down to wait. I was then called to the counter and handed some forms to complete - the same medical questionnaire again! An hour later I finally had my vaccination done. What speedy service with such reliance on the latest technology and a poor customer attitude."

"This Walgreens location is fantastic. It's clean and well-organized, the restrooms are clean, and it's easy to find things. The pharmacy can be a bit of a wait, but that's normal for most pharmacies. The staff is GREAT. During my visit today, Innocencia was super helpful, and took the time to show me how to use the Walgreens app for coupons while I was checking out! Also, don't overlook Walgreens for holiday items (especially Halloween costume accessories and makeup, candy, and Christmas stocking stuffers). They often have great sales before and after the holidays."

"If I could give no stars, I would. This location is the worse. Every time I go to pick up my medication it isn’t ready and needs to be ordered, even though they have had the prescription for days. Anytime I try to call and see if it’s ready, someone picks up and places you on hold without saying anything, then you sit there and sit being placed on hold. They never answer the phone or say anything. And it’s not like it’s because they are busy or anything. Have walked in many times and it’s empty, even have seen them place calls on hold to just continue chatting amongst each other. The attitudes with each employee is horrible. As if it’s an inconvenience for them to do their jobs. Due to the types of medications I take and not being able to miss a dose I have since changed my meds to the victory location across from Walmart. Even though this location is extremely busy, they still manage to get my medication ready when they tell me it would, and always have a smile. They truly care about their jobs and patients. Will never change locations again."