Lakewood Home Builders, Inc.

"We were delighted with our experience with Lakewood - Tim and Lance and their team recently built a beautiful sunroom addition to our home. They are detail-oriented and carefully planned and executed each phase of our project; they were responsive to our questions and provided schedules and updates to keep us informed. Their team is highly professional, and they go above and beyond to ensure that we are happy with the project; they also take pride in their work and clearly love their craft. We highly recommend their services for any construction project."

"We originally contacted Tim Johnson from Lakewood Home Builders to get an estimate to fix our deck and screened porch. This project which we had envisioned to be a small repair turned into a much larger project. We ultimately contracted Lakewood Home Builders to completely renovate our deck/porch with composite, replace rotted framing, add lighting, and a new screen door. Tim was responsive and communicative throughout the job and his crew was always respectful, punctual, worked long days and did a great job tidying up the job site each day before they left. The finished product was exceptional. We were so pleased with the deck/porch that we decided to have Lakewood Home Builders renovate all 3 bathrooms in our home, beef up attic insulations, and replace all interior doors to include closet doors. The crew was always punctual, worked long days and cleaned up the job site each day before leaving. Like with the deck/porch renovation, Tim came by the job site every day. He communicated details of the progress and discussed any issues or concerns. The time he spent talking through minute details was comforting and helped us to make necessary decisions along the way. We are extremely pleased with Lakewood Home Builders and specifically Tim Johnson. We have recommended them to friends and neighbors who have ultimately contracted with them too. Hopefully we are done with major home renovations, but if something arises in the future, we will definitely contact Tim Johnson and Lakewood Home builders."

"We contracted Lakewood Home Improvements to renovate the main floor of our home, a project which included the removal of the existing linoleum flooring, wood panel walls, and popcorn ceiling in a living room, a hallway, a bedroom/study, a front closet and hall closet, and a front foyer. They then installed recessed lighting in the living room along withl hardwood floors throughout, installed drywall, installed crown molding, replaced doors, and completed the trim and paint. The job ended up taking two and a half weeks which was exactly what they said it would take and we are extremely pleased with the result. That level of our house has been completely transformed, and the quality of the work is of the highest standard. Lakewood’s project management was exemplary in that the electricians, plumbers and other contractors were well coordinated with at least 2 or 3 workers in the house all day every day (with the one exception for the snow day when they left midday). The work team were polite, considerate, and seemed to be happy in their work. At the end of each work day the crew would clean up the site, putting their tools and building materials away so that we could safely walk through the space. We were also really impressed with the way that the Project Manager gave us progress updates almost every day including what we could expect in the next few days. Given the way in which the project was executed, and the quality of the final product I would not hesitate in recommending Lakewood for any home renovation project."

"Background: I had an unfortunate incident where a large vehicle inadvertently backed up and struck the corner of my garage at speed, resulting in significant structural and cosmetic damage. Getting the estimate: Based on the excellent reviews, I contacted Tim Johnson from Lakewood Home Builders to get an estimate on the repair. He came to my house the next day and spent close to 2 hours going over in great detail everything that needed to be repaired and most importantly HOW it will be repaired. As a DIYer with decent repair skills, his thoroughness and attention to detail gave me the confidence and peace of mind that Lakewood was going to get the job done right. Tim sent me his detailed estimate within 5 business days. Working with insurance: Lakewood was one of three contractors I got estimates from. Unlike other contractors who intentionally underbid their estimates to get the job and then submit addendums to insurance to recoup their actual costs (which seemed shady to me), Tim's initial estimate was higher than others but was spot on with the work that needed to get done. I felt that if he was honest with me on the estimate, he will be honest in doing the repairs. He worked tirelessly with the insurance company to convince them why his higher estimate was the most accurate compared to the other contractors. Insurance company awarded Lakewood Home the contract despite having the highest bid! Construction and Repairs: Within days of contract award, Tim's crew was already on-site and began demolition work and repairs despite the COVID-19 impacts. Tim kept daily contact with me to inform me exactly what was being done and how. If I had any questions for Tim, a detailed response would be received via text usually within minutes! His crew worked tireless all day to clear out the debris, repair the damage, and repaint all the interior and exterior surfaces. Before it was time to do the stonework, Tim traveled to no less than 4 or 5 different stone yards to bring me samples of the stone to find a match for my existing facade. He didn't give up until he found me the exact stone I was looking for! When the masons completed the repair work, the results were so exceptional that you couldn't even tell that there was any prior damage at all! Tim's crew kept everything clean and professional. When all the work was complete, I was handed back the keys to a fully brand new garage! Exceptional customer service: Not only did Lakewood meet and exceed the terms of their contract with me, Tim went out of his way to make sure that I was nothing short of fully satisfied with their workmanship at every stage of the repair. Any minor issues I found were fixed within minutes by the crew. Any major issues were fixed promptly within 24 hours: When the broken stone facade was demolished, we discovered that there was significant rot and water damage to the exterior walls. Knowing that pre-existing damage was not going to covered by insurance, Tim fixed this major/costly issue free of charge to me because it was the right thing to do. I pointed out a few other things that I wanted to get done on my house but didn't have the resources to do it and Tim went out of his way to get it done for me free of charge as a customer courtesy. Final words: I write this review to inform my fellow Virginians about a local small business construction company that not only does impeccable construction work, but also exemplifies the highest levels of old-school customer service and professionalism that you really don't see much these days anymore. If you are seeking a contractor to build or repair your home and you want a company that gets the job done right with honesty and integrity, Tim Johnson and Lakewood Home Builders fully earned my recommendation! Please reference my before and after pictures."

"I have used LHB many times over the years for large, complex jobs, and am a very loyal customer. The main reason I always come back to them is trust. I trust them to get the job right and to stand behind their work; I trust the subcontractors that they use to be in my house; I trust that the price they quote will be reflected in the quality of the materials and workmanship provided. They have have earned this trust in every job they've done for me. Discussions with the owners are friendly, professional, and pleasant, and they are always attentive to my concerns and work diligently to be certain that I am satisfied with the work. The subcontractors that they have used have all been the same, and it is clear that LHB chooses carefully who they will work with. It is rare to be able to say that you enjoy dealing with contractors and subcontractors, but I can honestly say that it's been a pleasure each time I've worked with these folks. I give them the absolute highest recommendation, and will continue to work with them."