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R+L Carriers
2001 Ruffin Mill Road, Colonial Heights, Virginia, United States
About the R+L Carriers
R L Carriers is a reputable moving company and storage facility located at 2001 Ruffin Mill Road in Colonial Heights, Virginia, United States. With a strong reputation for reliability and efficiency, R L Carriers offers a wide range of moving services to help individuals and businesses transport their belongings safely and securely. Whether you are moving locally or long distance, R L Carriers has the expertise and resources to meet your needs. In addition to their moving services, they also provide secure storage options for those in need of temporary or long-term storage solutions. Trust R L Carriers to handle your moving and storage needs with professionalism and care.
Photos of R+L Carriers
2001 Ruffin Mill Rd, Colonial Heights, VA 23834, United States
Reviews of R+L Carriers
"R&L did a great job with our delivery. It was a hood for my car. We were not home, no signature was required. They were on time and placed the package on the back side of our house, under an awning, away from the weather and where nobody driving by could see it. 5 stars."
"Had a motorcycle delivered to me on time without any damages and the driver was awesome. Thank you R and L.... I love my motorcycle!"
"If I could give 0 stars I would. Worst shipping company ever, we had a package delivered today and the driver dumped it on the main road after we paid for residential shipping. I saw him at the end of the road and drove down and he informed me it was a curbside and to contact the shipper to get a refund.The package is damaged a forklift had gone through the bottom. Driver tried to wrap plastic around it to keep the damaged boxes together or hide the damage and i started to complain and he said well maybe the company that shipped it will send us back to get it or send you any missing parts since it was all open! this is our 2nd time with this company and having problems the first time they also delivered a damaged package and ended up costing us thousands for a damaged motor. That we had to pay to ship back. This company is a joke and so is their claims department!!!!!"
"If 0 stars was an option, they would get that rating. Whatever you do, do NOT use this company. When I got the notice my appliance order was out for delivery through R + L Carriers, I called and told them that the address was for a new build and asked if they could leave the appliances in the garage, that it would be open for them. The woman I spoke with said that would be no problem at all and said she was going to send a message to the driver and let him know. A couple hours go by and I receive a picture that my appliances had been delivered and they were at the very end of the main driveway and half of them were in the main road! I instantly called R + L back and they said there was no record of a message ever going to their driver to deliver in the garage. She kept stating that they are a curbside service and there was nothing they could do about it. The driver refused to go back and pick the appliances back up to return or take up to the house. I was put on hold back and fourth for 45 minutes where the associate said she was getting this resolved and reaching out to the regional manager, Will, who ended up saying that there was nothing they could do and that they were not sending a driver back. This is pure laziness and appalling customer care. Now I have thousands of dollars worth of appliances sitting in a busy road and no way to move them. By far the worst customer service and delivery service I have ever had to deal with. This company should not even be in business."
"Had a little mixup with some freight during a terminal delivery pickup (too similar of names and too similar of sizes as my items would have fit perfectly in the boxes of the wrong shipment) so I left with the wrong pallet and didn't discover until I was an hour away and predisposed for the remainder of a Friday afternoon. R+L went above and beyond to track down my correct pallet, make a delivery to me at my weird location and lift gate the wrong one from my truck bed and swap it with the correct one. The manager I spoke with and all the drivers and operators were so wonderfully nice! I'm beyond thankful for their willingness to make this situation right and I have my pallet of parts for the weekend. Thanks again R+L staff!"
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