FedEx OnSite

"I am writing to express my disappointment and dissatisfaction with the level of service provided by FedEx's delivery personnel. Despite my repeated requests for packages to be delivered only to the front porch of my house, I have consistently experienced issues with delivery. I have communicated my request through notes on my account and with each package, yet packages have been left in various locations on my property, leaving them vulnerable to damage from the elements and potential theft. In one instance, a delivery person even threw a package over my fence and into my firepit, causing significant damage. As a loyal customer of FedEx, I expect a higher level of service from your company. I find it frustrating and exhausting to deal with this ongoing issue, and I have not had any luck resolving it through the correct channels with your company. I implore you to take action to ensure that my packages are delivered correct and with a modicum of care, as requested. I appreciate your attention to this matter and hope to see improvements in the future. Thank you for your time and consideration. Sincerely, Shane"

"Funny thing. I was walking home after getting off the bus. A white van with a FedEx logo on the back, slowly passed me just before I entered my apartment, and then turned back around. I flagged down the young man driving the vehicle and advised him that I was looking for my package. After I showed him my ID, he expeditiously retrieved my package. The timing was great, and the young man was cooperative. What was his name? I don't know, but he made my day. Thank you, friend."

"This is not an on-site location!"

"Phone service was awful"

"Stupid place"