Balfour

"I paid the 3 installments as agreed, posted to my bank account with the last installment in November. NOW they are charging another installment!! Of course their customer service lines are not open. BUYER BEWARE when giving your credit card to them!"

"I got my class ring through this company because it’s the company my school went through.I was super excited to get my ring.They had a variety of styles and choices and the order process was pretty simple and quick.Our ring dance is Saturday and our ring ceremony was last night(Wednesday).When I received my ring it was exactly what I wanted and I was super pleased how ever when I got home not even an hour after opening the box and seeing it for the first time the stone fell out while I was just sitting showing it to my friends.I found the stone but it wouldn’t stay in the prongs.We thought it would be a quick and easy fix but that was not the case they informed us they couldn’t fix it at the store and they’d have to send it to Texas to be fixed and it’ll take around 4 weeks meaning I won’t have my ring in time for ring dance which sucks more than anything and it was supposed to be a special and fun night but that’s no longer the case."

"Try to use another vendor if possible. The customer service here is especially bad. They don't really need your business & certainly don't appreciate it. They have so many orders from local schools that they don't value any one customer or any one order. Employees are rude, condescending and seem to dislike being bothered to help customers. You can order the same quality ring from many online sources as well as any other product they provide. I wont make this mistake again, ever."

"I bought the cap and gown for my high school son and Balfour should be ashame of the quality. If I could give zero stars I will. The cap is below poor quality. I paid $85.00 and propably Baifour bought it for 50 cents. EXPENSIVE for such POOR quality...."

"Your website is cumbersome and sluggish. The whole experience of getting my daughter her class ring has been a nightmare and your representatives don't seem to want to be bothered. I wish there were another way to go in getting her a class ring. What a mess."