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LaserShip
2245 Dabney Road, Richmond, Virginia 23230
About the LaserShip
LaserShip, located at 2245 Dabney Road in Richmond, Virginia, is a last-mile e-commerce delivery service that goes above and beyond for their customers. With the largest 1 and 2 day ground footprint, they are able to deliver quickly to meet customer expectations and build brand loyalty. By specializing in small package delivery, LaserShip saves on costs which results in lower shipping fees for clients. Serving 35 states and Washington D.C., LaserShip delivers where your customers are located. They offer a proven alternative to single-carrier shipping strategies, helping to mitigate risk, save money, and increase flexibility. If you are a delivery professional who is passionate about customer experience and attention-to-detail, LaserShip has exciting opportunities for you. In times of need, LaserShip uses their geographical footprint and infrastructure to assist with disaster recovery, hunger relief, community health improvement, and more.
Photos of LaserShip
2245 Dabney Rd, Richmond, VA 23230, United States
Opening hours of LaserShip
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
10:00 - 17:00
Sunday:
Closed
Reviews of LaserShip
"I still have not gotten my package it was supposed to be to me on december 22 they saying they attempted to deliver but they didn’t then saying they need my address"
"Twice now this carrier says they attempted delivery but the business was closed. It's a HOUSE and to top that off they were trying to deliver to a location that is not mine. I will not order from a company that uses this service"
"This is the worst delivery company ever! 1. They said they could not deliver my package (at 9:30 pm) because the business was closed (the package was being delivered to my house) 2. Then they switched it to I wasn't home. I was home all day. Not once did anyone come by to deliver the package 3. Then for 2 days, they said it was out for delivery every day at 12:59 pm. But it was never on the truck 4. Then after days of talking to customer service, and verifying my address, they tried to deliver a third time and said it was a failure because the address was incomplete! Oh, that was 11:30 pm. 5. As a last hope, I contacted customer service again and they did nothing. Just that it was going to be redelivered in 2 days! When I asked to speak to a manager they said the manager would only ask for it to be redelivered again. 6. Lastly, I asked for the corporate number and they just gave me the customer service number again This company has no structure. They are dismissive and do not seem to know what they are doing. Oh and getting through on the phone? That's a nightmare. You are better off using Facebook or the chat. Buyer beware if your buying from a company that uses lasership/OnTrac cancel your order because you likely will not get your package, UPDATE: I finally talked to someone and they wrote out directions to my house. The driver kept getting lost and instead of saying that, they made up excuses."
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