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UPS Customer Center
4455 Stonecroft Boulevard, Chantilly, Virginia 20151
About the UPS Customer Center
The UPS Customer Center at 4455 Stonecroft Boulevard in Chantilly, Virginia, is a convenient location for customers to pick up and drop off packages, as well as access a range of UPS services. Our friendly staff are ready to assist with all your shipping and receiving needs, whether you're sending a package across the country or around the world. With easy access and ample parking, the UPS Customer Center is the perfect solution for all your shipping needs in the Chantilly area.
Photos of UPS Customer Center
4455 Stonecroft Blvd, Chantilly, VA 20151, United States
Opening hours of UPS Customer Center
Monday:
16:00 - 19:00
Tuesday:
16:00 - 19:00
Wednesday:
16:00 - 19:00
Thursday:
16:00 - 19:00
Friday:
16:00 - 19:00
Saturday:
Closed
Sunday:
Closed
Reviews of UPS Customer Center
"My package keeps getting delayed for no reason and haven’t received it for weeks. I tried calling them but get stuck on the tracking number cause they don’t understand it."
"Terrible customer service in Chantilly VA, I can't find my package. no one wants to help. I do not recommend using the services. I am very disappointed with your services! I have to take the day off and wait all day for delivery! will you pay me for my working day? There is no exact time when I will be able to receive this. terrible service! terrible employees"
"Since I can’t talk to customer service without a tracking number I will share here in hopes management sees. Unsafe driver working presumably for this branch, failed to yield when turning left into oncoming traffic at a busy intersection in a shopping center and created a hazardous condition for other vehicles on the road. Driver then gave my child the middle finger as we passed him turning onto the highway… real classy."
"Just had a fantastic customer service experience. Young man helped me with packaging my item and suggested the best shipping box to protect the contents I was trying to send, and advised that my recipient must be awake and available to receive it at 8am for next day first delivery (or it will delay the parcel). Wish he had a name tag or I’d thank him by name!"
"I recently had the worst experience with UPS, I was keep sending and receiving packages with them just fine. But last week when it comes to a valuable item (in my case iPhone and a Charger) they just lost my package! I mean that is weird that of all the packages they can lost, they just lost the iPhone inside the package and informed me they found the “empty” package. When I was sending the package I never was informed by the staff that it is better to insure the item since they knew it was a phone! I told them myself to help me chose the best packaging for it!!! I was so mindful of the type of package I am buying I totally forgot about the insurance and yet never informed that UPS is only going to cover for max $100 compensation on lost items without insurance!"
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