Douglas Equipment

"They are very good with everything I get from them and very good customer service and very good prices"

"There is a good selection of Kitchen supplies. This is the only place of it's kind, anywhere near our area. Cookware, bakeware, dishes, utensils of all kinds."

"Bought an ice machine from this company through Amazon for a client of mine. After four weeks of waiting, I called them. They could not give me any info even though they could see my order. They could not tell me why it had not shipped or when it would ship. I called Amazon. They were surprised it had not shipped and figured that DEQonline must not have had it in stock. Amazon tried re-submitting the order to DEQonline and here I sit a week later with the order still in pending. Poor customer service. Lack of communication. Lack of inventory."

"Just spoke with Kristin at Douglas Equipment and ordered equipment. She was exceptionally pleasant to work with and I think I could hear her smiling through the phone. That is what I consider great customer service."

"purchased 2 x BUNN hot water dispenser via amazon. listing had no info no description of the unit, technical tab had no info no description of the specs. refunded the unit because of incorrect power output, seller wanted me to pay for their initial shipping cost, my own return shipping cost, and 20% restocking fee per unit. unacceptable refund policy and dishonest seller, claim filed with amazon. STAY AWAY! DISHONEST SELLER!"