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Credit Union of Richmond
1601 Ownby Lane, Richmond, Virginia, United States
About the Credit Union of Richmond
The Credit Union of Richmond is a trusted financial institution located at 1601 Ownby Lane in Richmond, Virginia, United States. As a credit union, we offer a range of financial services including savings accounts, loans, and ATM access to help our members achieve their financial goals. With a commitment to providing personalized service and competitive rates, the Credit Union of Richmond is dedicated to helping our members thrive financially.
Photos of Credit Union of Richmond
1601 Ownby Ln, Richmond, VA 23220, United States
Opening hours of Credit Union of Richmond
Monday:
08:00 - 16:00
Tuesday:
08:00 - 16:00
Wednesday:
08:00 - 16:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Credit Union of Richmond
"Michael Dodson and every person who I have come in contact with there are extremely helpful and professional! I have changed my review from 5 stars to 1 as the company has gone downhill since Michael Dodson's departure. It is nearly impossible to get in contact with someone to speak with unless in fact you are opening a new loan. I have received voicemails from an employee by the name of Nancy Allison where she using profanity and did not realize she was being recorded. Highly unprofessional and disappointing after 4 years of doing business with them."
"This bank repossessed my car in error and the towing company they hired to pick up my car snapped my tire rods and they will not take responsibility for their error. Very unprofessional and rude organization."
"This credit union has changed in the last few months and not for the better. Most of the good people are no longer there."
"I spoke to a young lady by the name of “Glenda”today, concerning some deep concerns and questions that I needed answered. She was extremely accommodating, very professional, but yet attentive and very pleasant!! There were several questions that I asked her over and over again and she NEVER made me feel embarrassed or uncomfortable about repeating myself. In this day, and time it is rare to find people that seem to care about the needs and concerns of others. Please let Glenda know that she helped to ease my distress with just her kind, and pleasant demeanor! She must truly be an asset to your organization!!"
"Great Customer Service! I feel like family as soon as I walk in the door! I had an issue with my account (Human Error) and Rosyln was able and willing to help, her and the staff were able to resolve my issue in a professional and timely manner! I look forward to continuing banking with them for many years!"
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