Henrico Federal Credit Union
4690 Pouncey Tract Road, Glen Allen, Virginia 23059
About the Business
Henrico Federal Credit Union is a trusted financial institution located at 4690 Pouncey Tract Road in Glen Allen, Virginia, United States. As a credit union, we are dedicated to providing our members with personalized financial services and competitive rates. Our experienced team is committed to helping members achieve their financial goals and build a secure future. Join us today and experience the benefits of being a member of Henrico Federal Credit Union.
Photos
Contacts
4690 Pouncey Tract Rd, Glen Allen, VA 23059, United States
Opening hours
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 12:00
Sunday:
Closed
Reviews
"Do not trust this bank. I set up auto pay and it never came out. Now my credit has taken a hit and I was never notified. Beware before you bank at Henrico Federal Credit Union. Do not trust anyone here to set up anything with your account. Avoid this bank because they will find every way to screw you over. They hurt my perfect credit for no reason."
"I recently visited the Pouncey Tract location to inquire about opening an account and possibly securing an auto loan for a private party purchase. Justin F. walked me through the entire process of opening a checking and savings account. Further, he processed an auto loan for me within the next few days and helped me navigate purchasing an IWS service agreement for my new car. I walked away from the entire experience happy and confident in my choices thanks to Justin and his calm, clear guidance! Thank you for all your help!"
"On Saturday, July 1, 2023 I went to the Pouncey Tract location to open an account. I first met with an employee who took shortcuts was not completely helpful. I then met with Justin F. - Financial Service Representative. He was thorough, understanding to my concerns, and went above and beyond to call me first thing (on the next business day) on a matter in which his colleague should have done on Saturday. Justin F. represented the true brand of HFCU and is knowledgeable on shared banking, opening accounts and transfers from other institutions. Thank you Justin F."
"I went into the branch inquiring about auto loan, Justin Fuller helped me out. He explained the whole process about how I can save some extra % as well. He was very professional, and courteous, and made the whole process seamless. We were in and out of the branch within 30 mins, with the approved loan and a new membership. I highly recommend banking with HFCU"
"My colleague and I had the pleasure of working with Mr. Lorraine. He was extremely helpful, knowledgeable, patient and kind. Mr. Lorraine made this a most positive experience, which was greatly appreciated. In a world where customer service is rarely observed, it was truly refreshing to be treated in such a pleasant and professional manner!"
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