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The UPS Store
1340 North Great Neck Road, Virginia Beach, Virginia, United States
About the The UPS Store
The UPS Store at 1340 North Great Neck Road in Virginia Beach, Virginia, is a one-stop shop for all your shipping, printing, and business needs. Whether you need to ship a package, print documents, or purchase office supplies, The UPS Store has you covered. With friendly and knowledgeable staff ready to assist you, you can trust The UPS Store to provide reliable and convenient services for all your finance and store needs.
Photos of The UPS Store
1340 N Great Neck Rd Ste 1272, Virginia Beach, VA 23454, United States
Opening hours of The UPS Store
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 17:00
Sunday:
Day off
Reviews of The UPS Store
"Ty at UPS single handedly took on a seemingly never-ending line of over30 customers for hours— consisting of mostly Amazon returns. It seems that AMAZON owes Ty & UPS Store a BIG tip! Customers of Amazon & UPS Store inGreat Neck Shopping Center, Va Beach owe Ty a huge THANKS for a “job well done”"
"I normally don't go out of my way to write reviews but something should be said about this location. i worked at this ups store for a week and my experience was absolutely dreadful. When i was hired the staff (2 employees 1 being the owner) was all polite and smiling then the day came for training and it was like a whooooole different atmosphere. look i get it im not special and im not looking for special treatment but on day one the gentleman tossed a razor blade at me and told me to shut up.. ty is cool i guess moreso to their rich clientele. If youve read the previous complaints about this store over the owner having attitudes with his customers i can speak from experience they are 100 percent accurate. I could go on but the jist of it is if youre a regular customer of this place then good they need your business especially if you got deep pockets but i was a mail carrier before this so i can tell you first hand youll get cheaper rates with usps. ultimately just do yourself a favor and dont work here."
"BEWARE - I am quite disappointed in the owner and manager of this UPS Store. I dropped a FedEx package in the no receipt required box so as not to disturb whatever the owner was doing at the time and allow him to process it as his convenience. The owner did come out of the back room and acknowledged me as I dropped my package in the box and asked if I need a receipt. I told him no. I received an email from the package recipient two weeks later saying my package never got to its intended destination. I understand this was my fault for not realizing it was a FedEX package instead of UPS. When I called this store, the manager answered and he could not explain to me what would have happened to a package in this situation. They continued to avoid answering the question. This gave me the impression they simply kept the FedEX package and never did the right thing and called the number on the package or found a way to get it to FedEx. After the manger could not give me an explanation, the owner got on the phone and was quite rude. He simply told me he did not have my package and I should pay more attention to the shipper next time. He then promptly hung up on me. I live only a few minutes from this store so I got in the car and went up there to see if I could get an answer in person. When I arrived, I tried to determine who was the manager and who was the owner. I continued to ask the question about what would happen to a package like this. The manager simply deferred to the owned. The owner accused me of harassment and ask why I was there. I asked again if he can tell me what they would have done with my package. It was clear he didn’t want to answer the question. Bottom line - if you use this store, make them do their job and get a receipt. They now have my $200 package and I have no recourse to hold them accountable. This level of deceit is far too common these days. Very disappointed that the owner was completely dismissive and, in my opinion very dishonest - BEWARE"
"Thank you for the fantastic service! Ty went above and beyond in helping me juggle my many Amazon returns. He could have easily (and understandably) sent me on my way to prepare the packages as I should have. Instead, he stopped what he was working on and helped me get everything prepped! This is why we come to this UPS store—we always receive wonderful customer service that is above and beyond expectation!"
"Used this location for 4 plus years to ship to my daughter in college. Most times was a pleasant experience, unless you have to deal with the owner. He is rude and condescending. If you are just dropping off a package he has no use for you. I assumed that is what a UPS store is also for, not like I haven’t spent money here in past. Last package I dropped off he slammed on counter. Won’t make that mistake again. Will start using the CVS for drop off and travel to spend my money. His nasty attitude isn’t worth it."
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