The UPS Store 8005 Creighton Parkway, Mechanicsville, VA 23111

"Convenient location, reasonable shipping charges, very helpful and cordial staff, highly reliable on time shipping. Have never had a problem."

"The customer service was outstanding!! The store was very busy and the young lady (Arianna) was Super Helpful & just completely Awesome!!! Great customer experience!"

"Jason was great. Helped me with a few different things and they all went super easy. I was nervous because I was missing a couple of things, but he helped me fill in the blanks and get everything out the door as needed. Much appreciated.."

"I have used UPS store since we’ve moved here back in November. Everyone there has always been very helpful until today Today I went in there to return two things to Amazon. I did not get a tracking label. I called the store up. Talk to this very rude lady and she said it would take her a minute to check it out because the gentleman that help me did not scan my Amazon on my phone. I just got a call from the lady again . I did not get her name unfortunately. I was trying to explain to her what was going on she interrupted me several times telling me there was nothing they could do. They have a lot of packages there she goes out. she told me I was irritating her and she was trying to eat her lunch. She’s the one who called me back. I told her how dare she speaks to customers like this when I was not even being rude. I was trying to get this transaction settled so I know what was going on. I am so upset right now I’m 45 minutes away and I want to talk to the manager or the owner of the store. I have never been talked to so rude than today. bottom line the gentleman that was helping me there this morning did not scan my barcode on my Amazon return on my phone and that’s why I never got a tracking number label. This was $165 item. I am trying to get a hold of the manager now or the owner."

"If you need a quick and easy Amazon return, go somewhere else. I have never seen a line like this as a UPS store! Clear through the store, more than 10 people in front of me. And the line didn't move fast... Upon getting to the front of the obscenely long line, I was told to go to a kiosk and process my own return. If you are the owner reading this, PLEASE put up a sign! I was not the only person in that line doing an Amazon return. This is a hidden secret and would save people so much time! The only thing worse than waiting in a long line is realizing when you get to the front that you didn't have to!!"