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BSN SPORTS
8040 Villa Park Drive, Henrico, Virginia 23228
About the BSN SPORTS
BSN SPORTS is a leading clothing store located at 8040 Villa Park Drive in Henrico, Virginia, United States. Specializing in athletic apparel and equipment, BSN SPORTS offers a wide range of products for athletes of all levels. Whether you're a professional athlete or just looking to stay active, BSN SPORTS has everything you need to perform at your best. With a reputation for quality and customer service, BSN SPORTS is the go-to destination for all your athletic apparel needs. Visit us today and experience the difference for yourself!
8040 Villa Park Dr Suite 250, Henrico, VA 23228, United States
Opening hours of BSN SPORTS
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
12:00 - 18:00
Reviews of BSN SPORTS
"Ordered 2 shirts in September 1 to be delivered in 2 to 4 weeks. Called in start of October about missing order. Told it would be delivered in a week. Now it is going into 2nd week of November and they claim there was an error & don't want to cancel my order or refund my money. No communication from the company at all about an error. DO NOT USE THIS COMPANY!!! THEY NEED TO GO OUT OF BUSINESS"
"Hopefully you see this BEFORE placing your trust in this business to do anything they say. Look them up on Trustpilot and BBB. My experience is similar. I'm mad at myself for ordering from such a crummy website. After placing order near 200 dollars I waited and waited and waited. 4 weeks out and nothing. Inquiry took 1 week to answer with a form letter. Contacted BBB and miraculously got a response with 50 off but no product. Buyer beware."
"Absolutely awful, sold me something and then said they don't know if and when it will be back in stock. Why would you take my money for an item you don't know if you'll ever have. Shipping is outrageous. 100 bucks to ship shoes?!?!?! The conversation i had with them was even more ridiculous. Just a total joke of a company. Stay away"
"Horrible customer service and nothing but excuses of why he could not cancel my order. Using COVID-19 as an excuse. I will not purchase from here again for any of my childrens sporting needs. Told my order had been in production since the November 29th, today is December 18th, I ordered 4 items. This is what this company does, mass production is what they should be able to handle, 6-8 weeks? if you can't quickly turn around then you should not offer your services to any sporting team. Children need and want their gear to wear during their season. The response for the owner/supervisor of well my email confirmation states that , and you should have called sooner. Sir, You should not even be in business. The fact you could not cancel my order, and you can't confirm the status truly of my order. "Well I can't tell you if your order has been made because you order is a team order. I asked specifically about my order with my order number thatvyou tell you can't cancel because it is in production, but you can tell me why it hasn't shipped or why you can't reimburseme since it is will be another 3-5 weeks before my son gets his gear. It would just have made sense to serve your customer and cancel the order versus blaming a coach for when he opened the store. Funny because coaches have try outs, and then after kids make teams they purchase gear. I don't know when you think a child would purchase gear if they hadn't made the team? If you cannot provide a quick turn around you should not offer your services, ultimately this is on you. I feel that you truly don't care. I would not and do not run my business or friendships like that. I only take on what i know, i can handle and do what i know will make the customers return. I will not return, and i hope that Hanover County does not continue to do business with you. There are plenty of good companies with GREAT customer service OUT THERE. Stop blaming your poor production on COVID. Your poor reviews seem to be consistent with your style."
"Many members of my son's middle school football team placed orders with BSN before the season began. Today is the last game of the season and we have received nothing but excuses. They've offered a bunch of excuses, from printer problems to not being able to issue refunds on jerseys with names on them. The latter should not be an issue at all. It's the end of the season. My son has yet to receive a jersey he ordered in August. Why does it matter if it had a name printed on it? It wasn't delivered on time (or at all to date). Issue the dang refund! They should have reached out when they knew they could not deliver on time. They did not. I have not received a single email or phone call about a delay. This business needs to find some ethics and issue full refunds immediately. The need to learn to stop making their problems their customers' problems. They need to learn to stop making excuses and start doing the right thing. I recommend staying far, far away from BSN."
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