Jimmy John's,

11301 West Broad Street, Glen Allen, VA 23060

"I visited there recently and got a default menu item "french" style whatever that means - which I assumed was the smallest sub they sell based on the menu board, a small bag of chips, and a bottled coke. I was stunned when I was charged over $23 for this individual lunch! On top of that, I was presented with a tip screen which was designed such that if you didn't leave a tip (which I had no intention of doing after being charged $24), you were forced to press two keystrokes. This meant that the staff knew that you left no tip when they saw you press two keys on the screen. Not the staff's fault: it's the marketing folks' fault in my opinion: they did it on purpose, to guilt us into leaving a tip. The staff was absolutely wonderful and the turnaround time for my order was astounding. Think about it: a family of four would have been presented with a $100 order and still have been presented with the rigged tip screen. I feel that if I pay $24 for a subarine sandwich lunch, the owner should be able to pay a living wage to the staff without my having to participate. The sandwich was absolutely delicious. But unfortunately, I won't be back."

"The customer service is excellent. Keep it up"

"The short chick manager needs to work on her people skills. Apparently can't read how to make a sandwich correctly forgot multiple things."

"Last time I ever order from here. They never get it right. Today, I ordered a #5 Little John with everything that comes on it. What I got was a #5 Reg with NOTHING but meat and cheese on a tough roll. I will never stray from Jersey Mikes again. This place is the worst."

"Nice and tidy food place. Highly recommend this place Been here many times the staff are always friendly The food here is made with lot of precautions and care Food is always fresh They have different varieties of chips of their own brand. Our choice is regular chips and they are delicious They have different options of cookies They have combos of sandwiches, chips and drinks Not expensive. Every penny is worth. Quality and quantity for the amount we are charged are worth. They have different sodas options"