Guide > Finance & Loans in Virginia > Finance & Loans in Roanoke > Wells Fargo Bank
Wells Fargo Bank
4206 Electric Road, Roanoke, VA 24018
Location & Phone number
4206 Electric Rd, Roanoke, VA 24018, United States
About the Business
Wells Fargo Bank is a reputable financial institution located at 4206 Electric Road in Roanoke, Virginia, United States. As a full-service bank, Wells Fargo offers a wide range of financial services including checking and savings accounts, loans, mortgages, and investment options. With their convenient ATM services, customers can easily access their funds and manage their accounts 24/7. Known for their excellent customer service and commitment to financial stability, Wells Fargo is a trusted name in the banking industry.
Photos
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
Reviews
"Extremely rude. All the women that work at drive thru are rude when they have to actually do their job, so is the bank manager. The only nice and helpful person that works there is Jigar!"
"Always fully staffed, but they take their precious time. No sense of urgency. You can still have good customer service and move at a timely manner. I feel like I’m at the DMV."
"Came in today because I had a question and the “branch manager” was being extremely unprofessional towards a customer who, don't get me wrong, definitely seemed out of it. But this was extremely unreasonable and unnecessary. To be fair I didn’t see the entire interaction but she was being extremely short and hostile towards him which escalated the situation even further. Repeatedly being called “dude” the man asked to be addressed as sir and instead of either brushing it off or being professional, she raised her voice claiming she was going to call the police on him for “being sexist” and demanding he leave and never come back. Looking over the reviews it seems pretty common for this branch to have terrible customer service. Its a shame."
"We came to the Wells Fargo branch on Electric Road today to move some money around. They took our information down and asked us to have a seat. Well I am sitting here in the branch now going on for 2 hours and still no one has helped us. We was told by the branch manager that we will be with you soon. Way that I see it if we are sitting here this long why can’t the branch manager help use as she can do everything in the bank."
"Beth is wonderful. She is personable and has assisted me several times on transactions that were causing some difficulty. She was thorough and even followed up with me to catch a mistake made by the bank. She arranged for the issue to be corrected quickly . She has always been so kind and knowledgeable. All the tellers have been pleasant and friendly. They make you feel very welcomed. I have been very pleased with all my interactions at this branch."
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