The Gourmet Gang - Event & Wedding Caterer

"The Gourmet Gang is ultra conveniently located on Volvo Parkway, just east of Battlefield Boulevard, and is my frequent go to for a quality lunch. The menu is extensive, and my lunch is always freshly prepared in minutes. Alicia and her team functions as a well oiled machine, making a delicious salad or sandwich, (sometimes both) for me that I always find tasty and healthy. If you are busy and want a quality meal while you’re on the move this is the place! Oh yes! The variety of cookies and deserts are also a BIG PLUS!"

"We hired Gourmet Gang as our wedding caterer due to their great reputation. The food was amazing and the staff was very attentive and professional. We highly recommend them!"

"I am posting regarding the Bistro, not catering. I order lunch almost weekly from other branches and they are great. This Norfolk branch is horrible. I have had 4 out of 4 of my last delivery orders be well over an hour past the expected delivery time. The first time, I let it go. The second time, they were 1 hour 15 minutes past the expected delivery but as soon as I called, they arrived. I filed a complaint form, they called me immediately! I was super impressed by how concerned they were. But then I ordered a 3rd time and had the same issue. The order was over an hour past expected delivery time and they wouldn't let me cancel the delivery since I already knew the food would arrive cold like the last two times ... so I reached out and didn't get any return call or return email. Today, I placed an order at 9am, online. They open at 10am and it said the expected delivery would be 1023. I called at 1139 (already an hour after expected time) and was told it would be 45 more minutes because the driver was in traffic. I called 45 minutes later, still no food, no idea where the driver is. They the driver calls and ask if we will want the food - said the order got mixed up and she went home. So - where was this food? The drivers house? Sitting in her car? So the food arrived about 3.5 hours past the expected delivery time and when I called I was told, well we are busy and can't help traffic accidents. There was n accident- the driver was at home! So, for the 4th time, we received cold food, delivered ridiculously late. I tried to contact the General Manager and get partner, neither of them responded. The store "disconnected" me twice then wouldnt answer the phone. What a shame but if you have a lunch break at a certain time, I wouldn't not offer from her because you will not get your food in any decent time frame."

"I held an event at the aquarium and Gourmet Gang is the caterer for them. I have never hosted an event of this caliber and I was nervous. The first person I was supposed to work with wasn’t working out so I was reassigned to work with Annie and it was the best thing that could’ve happened. We collaborated on the menu and I really appreciated how understanding and helpful she was in getting a menu together. Working with her was such a delight. The day of the event I dropped of my tablecloth’s and desserts at the aquarium and when I came back for the event I was floored by how beautiful the set up was. The event staff was the absolute best of the best. They were all friendly and professional. My guests raved about the food (especially the lumpia & citrus punch) and nothing was ever empty. I can’t get over how amazing they were. They truly made the evening perfect."

"My first time trying to order from them the customer service was bad. I sent an order online and got a call about 20 minutes after placing the order for the worker Sydney to tell me the items I ordered was unavailable. She then told me to pick something else so I did so and she was very impatient with me she then told me another items couldn’t be mortified because I asked for no onions I asked her why she said she just can’t. So I had her cancel the order entirely and asked for a refund. Well my boss treated me to lunch and got me gourmet gang salad and after about 3 bites it was WORM IN MY FOOD. for what? Nasty and customer service is horrible."