Bistro 515,

Holiday Inn Gateway, 515 Bypass Rd, Williamsburg, VA 23185, United States

"Excellent service, quality food and great atmosphere. We are very pleased to have dinner at Bistro 515."

"I was So Very Disappointed. It was our Anniversary and I Booked this hotel because it had a High rated restaurant and Bar. When we arrived We were Given a small paper menu. I Ask about ordering the drink that was listed on the online menu. We were Told they were only serving Beer and Wine. Menu given did not show steak which was what I wanted to order for my husband. We Did order appetizers. There was only one other table who had ordered before us It still Took about 30 minutes after ordering to get the food. Next customers came in asked about the steak and was told that they had it I spoke with the waiter and told him he should had given out the full menu. That if I had known it was available I would have ordered it. I should have asked The food we got was ok. But the experience was not. Took another 15 min once done to get the bill and complete payment. Really upset that the things we wanted were not served on what should have been a Very Special Night for us. Instead I cried because I wanted it to be Perfect for my wonderful husband of 46 years and it wasn't. The Hotel was nice Hope they can get it together in the Bristo."

"I didn't eat here however my husband and daughter had breakfast here every day of our stay and they loved the food and the service. Friendly staff, excellent variety of food, kids eat for free with a paying adult. However, you are automatically charged 3 dollars for soda even if you didn't order one. They will take it off your bill once you point it out for them. All in all, a great in hotel breakfast option, especially with the little one who wakes up wanting to eat!"

"I have been to this hidden gem three times now. Each time I've had a good experience while in Williamsburg, VA. This last time my husband specifically requested to go here for his birthday dinner. I was absolutely down for another experience. This last trip was the longest and most frequent we have visited. We had breakfast every day for four days, and only ate dinner else where once. We got to know the staff and had the pleasure of meeting Chef Randy for a second time. The staff is overall very nice. Below are just a few things that stuck out in my memory the most or was my one of my favorites. The only reason I am not giving the restaurant 5 is because like any business you can tell the manager happens not to be there. The perfect storms seem to happen, the system crashes, people don't show up to work, and the good consistent associates have their morale go down and it shows. As I told one of the waitress one early morning, "No worries over here, just call my room when it's ready. You give great service so don't stress! Everything comes in full circle." Chef, please recognize your hard workers if you already don't, they go hard for you when you're away my dude! They just need to take a breather and go back to the basics if life happens. We all LOVE your food because of all the quality ingredients you use and and the attention given to it. Thanks for all you do for your customers. You're very personable, and you can tell you actually have a passion for what you do! You have us as customers for as long as you are there."