NextMark Credit Union 4201 Members Way, Fairfax, VA 22030

"Thank you Semira for your help with my recent car loan and my son’s car loan several months ago. You are patient, courteous, and professional, especially when working on my loan. I had to go out of town and you were willing to work with me via email and telephone."

"David, the supervisor at the Fairfax location demonstrated excellent product knowledge and exceptional customer service skills. I recommend David to resolve any baking issues. Thank you!"

"I went to Sonia Lopez to get assistance on getting a car loan, not only she helped me with that but she went the extra step on helping me getting a personal loan to payoff my credit card debts. The costumer service I got from Sonia was exceptional."

"Thank you so very much Semira for all of your help in securing our loan for our new car ..You were organized & professional,as well as kind . Looking forward to have another opportunity to work with you for another loan application. Credit Union bank one of the best for offering us a good rates at this time."

"I had to do an urgent online transaction with NextMark Credit Union which required me to call a bank representative to verify my ID and virtual signatures, and to process multiple forms and tax documents. Bank Representative Benjamin Ellis assisted me with the transaction and made it a smooth and pleasant experience. He was courteous, professional and patient, and even stayed on the phone with me after banking hours to ensure that the transaction went through successfully. This was one of the best customer service experiences I have had with any establishment. This is a good example of how you build customer loyalty."