Virginia Arms Co. 9760 Center Street, Manassas, VA 20110

"Be careful when you choose to consign with Virginia Arms. They had offered to call me when an offer comes through which didn’t happen and they sold the gun I had released to them. I found out at the beginning of November that they sold it in April and when I asked for my check I’ve been getting the runaround to the tune of “the owner has not yet authorized payment” which is ridiculous considering this sold back in April of this year. I also did not get any timeframe of when I’ll get paid. Find an alternative vendor to sell your gun. -update 12/29: After several more inquiries, a signed letter, BBB entry, and consulting with a lawyer, the business has finally paid. Upside - The staff was nice throughout the process."

"I have always had good luck with these folks… things have changed. I consigned a rifle on 21 OCT 23. The rifle sold sometime in late OCT or early NOV. It is now 22 DEC 23 and I have received no payment for my sold rifle and have not received one phone call from Virginia Arms. I have visited in-person, emailed and called twice by phone. The only person authorized to make a payment is the owner (Kevin). The store manager seems like a nice guy, caught in a tough spot between angry customers and a boss who is doing business as if he were stuck in the 19th century. Text, email, venmo, paypal…all appear to be foreign concepts. Unbelievable. The last time I walk into this store will be to pick up my check."

"Had a horrible experience at the closest competitor who lied to me to get me in the door. Then I came here and they did everything very professionally and at a lower cost then the other place had quoted me. If I ever need to transfer out, this will be my first stop."

"I signed an agreement for consignment of a firearm. The firearm sold quickly. However, almost two months later I have not gotten paid. I have called no less than 6 times and never received a call back. The people answering the phone are very nice but not able to take any action. Twice, I have been told either a check is on the way or someone will call me within two days. Still waiting…. Now they are telling me that the owner has changed the consignment payout process with no further detail. I am a veteran and retired LEO and don’t think I have ever been treated so poorly. If you can’t afford to pay me $600 that you have already received, maybe you shouldn’t be in business."

"Update: I did receive my check. Went to the store after this review and turns out there was a second individual already waiting there who just happened to also be demanding a consignment payment and he was waiting even longer than I was. First thing we were both told is they already filled their quota for checks for the month but we were not willing to budge and DID end up getting the owner to contact the store to approve of our payments (after first requiring to know how much cash he'd be dishing out). I honestly think I lucked out and was able to tag team this issue with that other guy and the joint pressure got results but if you sell a gun here good luck getting paid. 10/10 don't recommend. ****** Filed a complaint with the office of the attorney general of VA this morning after 6 attempts and outright refusal to write out a check for my consignment sale (gun sold back in May and we're halfway through July now). They advised they were set back from COVID and only have an allotment of checks they can write each month dictated by the owner. It appears VA Arms is using consignment sales as interest-free business loans to increase their liquidity and meet their monthly expenses and the 85% of the sales price rightfully belonging to the seller is not paid to the individual until VA arms can fit it into their budget. This model is of course not what you hear when you talk to the employees getting the consignment deal set up. This is a DRASTICALLY different shop from when Bernie owned it, and it's now entirely unethical and lacks all integrity. Their advice was simply to keep calling for an indefinite period of time until the owner gave them permission to write my check."