VIP Nails 331 Thacker Avenue, Covington, VA 24426

"he was very kind to me and my mom and he ate these nails UP!!"

"Went in to get my nails done for my wedding and the owner was so RUDE!! My granddaughters came just to get clear polish And the man acted like we were asking for the moon with a ribbon on it. It was myself my daughter and 3 little girls, 1 fill in 1 manicure, and 3 clear polishes,…he clicked his teeth and waved his hand and said “ that’s so muuuch!!!! Just go sit downnnn over there!” No thanks! It’s my wedding day! We left! Will never recommend this place to ANYONE. EVER. One star because it’s not possible to give 0"

"Went to have my dipped nails removed, which was painful, but then he only slapped some nail polish over the old adhesive on my damedged nail beds, and left me with painful ingrown fingernails. I've NEVER had an ingrown fingernail. And I'm almost certain that this facility isn't taking standard sanitary protocal measures; from what I observed."

"I’m someone who never gets my nails done. My significant other surprised me with a mani/pedi appointment today. I was a little nervous but when I got there I was treated so kindly and they really took their time! Felt pampered and my nails look great."

"This was second time there and my last. Wow! It started out fine. I was seated right away and my nails were wrapped to soak off the gel polish. Now I expect this to take a few minutes, but to be literally abandoned so the tech could do a pedicure while I waited with acetone on my nails for roughly 45 minutes without anyone telling me anything was inexcusable. I could understand if the person who came in after me for a pedicure had an appointment and me, as the walk-in, had to wait my turn, but at least tell me that. Sitting there for 45 minutes with no explanation and no apology was rude and unprofessional. I ended up taking off the foil and filing my own nails. If I’d had the tools I would have scraped off the polish and done my nails myself. Finally after seeing me take matters into my own hands another tech came over and finished the job the first tech attempted to start. Ridiculous!! It’s a huge shame because the place is clean and they do a really nice job. Trying to juggle two clients at once is not okay especially if you don’t communicate and treat your clients with respect and professionalism."