Red Wing - Richmond, VA,

8191 Brook Rd Ste D, Richmond, VA 23227, United States

"The staff had truly incredibly service and knowledge, especially compared to most places these days. I originally was sold a standard width and realized pretty quickly that I needed a wide after wearing them. Only bummer was they had to order them and I had to wait 8 months for the wide to come in but they still honored the swap under their comfort guarantee which is truly awesome IMO. Only complaint is after owning two sets of composite toe shoes (shoe style not boots fyi) from them the quality is definitely not what I expected from redwings for a $210 pair of shoes. Both sets have barely lasted a year total with the soles being completely slick now after only being worn on smooth concrete and the fabric and toe cap both have multiple holes from daily wear in a warehouse setting. My composite toe Adidas have held up significantly better and were only $70."

"Welcomed as soon as I entered, even though there were several people in the store. Short wait until an employee wrapped up with another customer. Employee was knowledgeable and helpful."

"I really appreciate these guys for helping me choose my first pair of steel toe boots. They were very knowledgeable and even helped get me fitted for some insoles which made a difference as soon as I tried them out. I will definitely be returning when it’s time to buy my next pair."

"I would just like to let you know that joe and Don At the brick road location are absolutely amazing. And you are so blessed to have them. Thank you very much, and I would've rather talked to somebody because you can't get tone on emails. But this is how it is .done"

"Wish I could rate them 10 stars Leah and Will both helped me today. I cannot thank them enough for their friendly professional service. I had to return to the store after my initial purchase to make an exchange and they were more than happy to help get me the perfect boots for work. I have terrible feet, it's a curse. I had to try on almost every shoe in the store... and they were so patient with me. I will definitely be going back. Thank you Leah and Will !!!!!"