Costco Tire Center

"Didn't listen to us. Asked tires to out in the front. They won't. They had put in back"

"Crazy busy that day. But they worked me in and they got the job done. I feel bad for the guys, working in an unheated building, with outside air temps in the 20s. And the process is a little confusing, in that you're supposed to order your tires online, then make an appointment, typically for a few weeks out. But this was an emergency and they were able to work me in, for which I am grateful."

"I have never experienced such poor customer service at a tire shop. I came out to see my car after it was complete. The tires had all this white stuff running down them. Missing a nut. They left the plastic and paper crumpled up in the driver seat and the tires went even inflated to manufacturers psi. Left side was 34 and right tires were 33. Manufacturer’s psi 36. Oh great now I have to go spend money and put air in the tires. I am used to seeing shiny black tires, that sort of takes the sting out of spending so much money. Not Today!!!!!!"

"Staff wonderful, service excellent, Bridgestone product exceeded expectations. The old 1963 Dodge is not easy to service, has left-lug nuts, and front hubs that don't lock, and 54 year old rims that have seen a lot of service and weather. But staff seemed to enjoy challenge, did not mind the effort to do job right, and were very courteous."

"Great prices on quality tires. The employees do about as well as they can given the overwhelming demand. BUT be prepared to wait. I showed up 15 minutes before the shop opened on a weekday and was third in line. I was told it would take about 1.5 hours to put on 4 tires, which was pretty accurate. Anyone who showed up after the store opens without an appointment should expect to wait about 3.5 hours. Make an appointment and they will put your car at the front of the line. They only do appointments on weekdays. I waited on the solitary bench for my car. The bench was pretty uncomfortable but I got to witness the sustained madness of hordes of customers seeking tire service. Like this entire Costco store, there is not enough capacity to serve the consumer demand."