Natural Beauty Salon & Spa

"Angelique is the best when it comes to locs and professionally. Her appointments are set and she keeps the schedule. The shop is clean and tidy. Did I mention I leave out of there with my hair looking and feeling absolutely gorgeous ❤️❤️❤️"

"I am new to the Richmond area and had called several other salons. They all told me to call back later or stated they would give me return call and never did. This salon scheduled me right away and sent me an email confirmation as well as I reminder. I only waited a few minutes once I arrived and the results were excellent. I have received many compliments. I will definitely be returning. My stylist was Jennifer !"

"Visited yesterday for the first time and had a really good experience! Went to get a wash, condition, retwist and style on my starter locs. Nice atmosphere and prompt service! Was able to call and come right in. Loved the natural products that were used. Have been to 4 different places (included people's homes) and this place had the most reasonable price ($85) for the what I wanted, my hair was impeccable and I can tell it's going to last me much longer than any of the other styles I've got from other places. Alecia did an excellent job. Very friendly and displayed great customer service."

"I started my locs here and have enjoyed my experience the quality of service for what I pay great. It is a chill relaxed atmosphere. Nice people work there. Every now and then there will be a wait but I never schedule my appointment during a day where I need to be in and out quickly. Be patient and enjoy the environment."

"The staff seemed to be too self-involved starting with the receptionist. I arrived at my appointment about 30 min early and waited about 5 minutes while the receptionist had a seemingly private phone conversation before having me fill out a survey regarding my hair. After she finally got off the phone she then took the survey which did not seem to make it to the stylist being that she asked me all of the same questions that were on it. It was clear that my stylist was not current on education once I began asking questions about hair patterns and the categories they fall in. She also got water in my face while rinsing my hair with out acknowledging that it was done. After almost finishing my hair cut, she asked if she could start her next client before she finished the cut. I felt that that was very poor customer service on her part, especially because I was 30 min early. The appointment could have either been started earlier or scheduled better to accommodate me and her next client. On top of all that, the girl didn't actually cut ALL of my relaxer out. I have had to cut it myself every time I do a new look. This salon seems to cater to people with dread locs instead of general natural hair care. I would not recommend this shop to anyone."