Relax Nails,

3444 Lauderdale Drive, Richmond, VA 23233

"I find myself going back to this place over and over again. Even AFTER we've moved away from the neighborhood. Love Jenny & Mary!"

"Positives: They have an amazing selection of colors and reasonable prices. The staff was so incredibly nice and fun. I also like how efficient the service was. It allowed me to go between calls to get my nails done. They have a great rewards program $10 off for every $300 spent. Critiques: I can only speak to my one experience visiting for a dip manicure and one nail technician that provided the service. My concerns was it did not appear they were using sterilized tools. The towel they wrapped my hands with also left my hands smelling like mildew— clearly this load of towels they left sitting in the washing machine too long so it got that awful smell. As far as the actual quality of my dip manicure, it is noticeably chunky (see first image) and I can see the edge of the clear top coat on top of the powder base around the edges of my nail (second image). I think if the nail technician took some more time to effectively buff down the height of the powder it would look correct. Additionally, they should ensure the clear coat goes to the edge of the nail not just close to it. This is visible on almost all of my nails."

"This was my first time going to this nail salon. The nail tech did a great job. She was friendly and took her time with my pedi. In addition, she suggested the organic pedicure and it was a great experience. Looking forward to returning!"

"Been coming here for years..they all do a good job...Mandy is the best! Tony is great with kids my daughter loves him! Mia was just the sweetest and did a wonderful job listening to how I like my eyebrows.i absolutely adore this place so relaxing and welcomed. Thanks for being there for us ."

"Visited here for the first time and was really bummed & disappointed to have such a poor experience. I highly trust reviews so at a minimum I expected a standard salon experience. I got dip nails, a relax spa pedicure ($80) and half leg wax. Not going to go in depth but will highlight the takeaway on each service. 1. I showed a picture of the shape I was looking for, kept asking to adjust because it wasn’t close (simple coffin shape, nothing crazy). Had to re-file when I got home. The dip is wavy on my nails and looks like I did it myself. 2. We got the highest cost pedicure expecting a long relaxing massage and extras to a regular pedicure. I think I got a 30 second leg rub during oil application and no massage. This sounds boujee, but when you’re paying for a service you’d expect at least more than what you get in a standard pedicure. 3. I could ignore all of the above and just not visit again, and not leave a review, but the leg waxing was the final straw. I don’t think this salon should offer leg waxing services if this is their norm. I’ve never gotten a wax before so I assumed all was normal until the next day when my legs were bruised and my skin was ripped off and red. The woman who did my legs got wax all over my freshly painted toes, so my pedicure was ruined and when I pointed out whole areas she missed, her response was to keep showing her because she couldn’t see well. After all of that i will have patchy prices of hair on the front of my legs and areas that weren’t done. Take the review with caution, maybe it was a bad day, maybe I didn’t get the person who regularly does this service… but based on my experience I’ll go out of my way to find a different salon next time."