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Ulta Beauty
11351 West Broad Street, Glen Allen, Virginia, United States
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About the Ulta Beauty
Ulta Beauty is a premier beauty salon, hair care, and store located at 11351 West Broad Street in Glen Allen, Virginia, United States. This institution offers a wide range of beauty products and services, including hair styling, makeup application, skincare treatments, and more. With a team of skilled professionals and a diverse selection of top-quality products, Ulta Beauty is dedicated to helping customers look and feel their best. Whether you're in need of a new hairstyle, a relaxing spa treatment, or the latest beauty products, Ulta Beauty has everything you need to enhance your natural beauty and boost your confidence.
Photos of Ulta Beauty
11351 W Broad St Ste 181, Glen Allen, VA 23060, United States
Opening hours of Ulta Beauty
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
11:00 - 18:00
Reviews of Ulta Beauty
"I had an appointment at 4:00 and arrived 20 minutes early. Nobody came up to the register to acknowledge I was there. So at 4:00 I walked over to the nearest stylist and said “I have an appointment at 4:00 do I need to check in?” She asked if I was and my name and I said yes. She said your appointment is with me and I am doing a service that is about 4 hours. Can you come back later? She could have called me as she had my number. I drove 25 miles to get there. I will never go back. Someone needs to learn what customer service is."
"Im on the phone right now with customer service, why give the option to purchase with pay-pal ( which is connected to a bank not an actual card) when you cant get an automatic refund. It was very weird, i presented my id, order #. Scan info presented , refund … regardless of discount or coupon. What you purchase is what you should get back. Why would i want back original price when it clearly shows on the receipt what I ordered and how much. Im waiting for an update and I’ll let you guys know. Im supposed to be getting a call to explain the refund process."
"Had quite possibly the worst customer service experience of my life; I went in to pick up some sun screen and my cashier, Maria, was extremely rude and unhelpful. I have no idea how or why she was hired, but she should be let go immediately. If she is supposed to be the face of this store, I'll never return to this location again."
"At my age, I know embarrassingly little about beauty products. I was gifted an Ulta gift card and was so nervous about going in that it took a month for me to go. MK patiently and non-judgmentally listened to my routine and needs. He suggested a product that was budget friendly and let me test it. I love it. It's perfect. MK made me feel comfortable and heard and sold me just the right product. I'm so grateful."
"MK was so helpful, attentive, and kind. I was just browsing but did need a new concealer when MK welcomed me to the chair to try some on. Walked in to browse and left feeling empowered to try the new products MK helped me select. Thank you for your kindness MK, you are a star."
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