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Keith Dorband: Allstate Insurance
1312 East Little Creek Road, Norfolk, Virginia, United States
About the Keith Dorband: Allstate Insurance
Keith Dorband: Allstate Insurance is a reputable insurance agency located at 1312 East Little Creek Road in Norfolk, Virginia. As a trusted Allstate provider, Keith Dorband and his team offer a wide range of insurance products and services to meet the needs of individuals and families. With a commitment to personalized service and attention to detail, they strive to help clients find the right coverage for their unique circumstances. Whether you're looking for auto, home, life, or business insurance, Keith Dorband: Allstate Insurance is dedicated to providing reliable protection and peace of mind for their customers.
Photos of Keith Dorband: Allstate Insurance
1312 E Little Creek Rd, Norfolk, VA 23518, United States
Opening hours of Keith Dorband: Allstate Insurance
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Keith Dorband: Allstate Insurance
"I have been using Durband insurance for years and have enjoyed great customer service."
"I received junk mail from this company with a screenshot of my house and cars from Google Maps visible on the envelope. Did they receive permission from Google to use its products for their own commercial use? I have not used this company's services, but I question the judgment of whoever thought this marketing gimmick was a good idea. Are they trying to say, "We know what your house looks like and what cars you drive, so you better use our insurance or else"? It is creepy, irrespective of the intent."
"Edit: I checked back today to see if the policy had been cancelled. Not surprisingly, it had not been taken care of. I spoke to a very pleasant woman Named Michelle T. who took care of it for me today and backdated the request to the original day the cancellation was requested. She was so pleasant and helpful I had to add it to the review. I guess not all customer service died in the pandemic. *********************************************** I had a homeowners policy with Allstate through Keith Dorband's office. I sold my house and wanted to cancel the policy. When I called to cancel the policy a week ago I was told I had to have proof that the house was sold in order to cancel the policy. I told them I didn't understand why I needed proof to cancel the policy since I didn't have to prove I owned the house to establish the policy. I was told that was their policy and the woman on the phone was not polite during this exchange. I spoke to my real-estate agent who informed me that was incorrect and they should cancel the policy on my say so. I called back a couple days later and spoke to this same woman who by this time was quite hostel toward me and I was transferred to her manager who said I had to send the request in writing in an email which I did. Today I checked and the policy was still active. I called the main Allstate number this morning and the customer service staff had the policy canceled immediately effective the day I sent the email. He apologized profusely when I explained what happened at the local office and told me that was not Allstate's policy to prove the house was sold or to request cancellation in writing. These people were so rude to me that it felt personal."
"I am completely satisfied with Allstate and Keith and his team for their commitment to providing exceptional service for all of my insurance needs. One thing I've learned in life is that you get what you pay for and the last thing I need is to get the run around when I need a help with a claim. I highly recommend Keith for ALL your insurance needs as well."
"My master bedroom ceiling fell and right away All State prepared my repair and replacement. Once it was done I was very thankful. I also had to deal with cracked windshield. All State got it prepared and replaced. Thank you"
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