Carilion Roanoke Community Hospital

"Both myself and my husband have had minor outpatient procedures here (epidural spinal injections) and it’s one of the few medical centers that I truly don’t mind going to at all. Not only has every staff member I’ve ever spoken to been incredibly kind and helpful but it’s very easy to get in and out of and parking is free and conveniently located right by the entrance. The building may be older but the renovations they have done make it feel new inside and it’s always clean. I’ve submitted an edit to maps because the main entrance to the hospital is not the listed address. It’s on the street parallel to Elm, off of Jefferson. Depending on the map, it’s called Mountain Ave or Reid Ave. This is also where the parking lot is, directly across from the entrance."

"Having a procedure done and the staff was very friendly and very positive. Everyone was helpful the entire time from receptionist to nurses, doctors and anesthesiologists. It was fairly quiet as well."

"I coded in the OR during shoulder surgery and again in ICU, they worked feverishly successfully bringing me back. Had to put me on ECMO machine for 2 weeks. Dr Dempsey and Dr Arnold were excellent Dr’s, the supporting staff from PA’s to the housekeeping we’re always professional and attentive, never rude. After ICU I went to physical therapy in the Community Hospital building, I was there for 2.5 weeks. Staff there were also very attentive and caring. They were always attentive in my needs and getting me better so that I could go home, they didn’t rush the recovery process (acquired drop foot during surgery had to learn how to walk again) No matter where you go everything is never going to be perfect, they do have other patients as well. I have zero complaints with ICU on 6th floor or Rehab at Community. Me coding was a freak thing. I owe my life to Dr Dempsey (shoulder surgeon) Anesthesiologist and everyone on ICU. I’m very fortunate to have survived. Though not perfect, no one can expect them to be, they gave me exemplary care, I would recommend them to anyone."

"I had my son here and let me tell you, I was terrified. The medical teams in charge of our care were above and beyond. They were attentive and genuinely cared about my comfort. This hospital made me feel confident and safe."